Remove beta-forums
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Updates to Atlas Aug-Sep 2020

Lithium

Events Beta. We have added Events Beta to the Khoros Event’s Group Hub. Please note that Events are still beta, more information to come. Community Strategy Discussion Forum. The new Community Strategy Discussion forum is now open. The new Community Strategy Discussion forum is now open. Blog Label Cloud.

2020 52
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Updates to Atlas Aug-Sep 2020

Lithium

Events Beta. We have added Events Beta to the Khoros Event’s Group Hub. Please note that Events are still beta, more information to come. Community Strategy Discussion Forum. The new Community Strategy Discussion forum is now open. The new Community Strategy Discussion forum is now open. Blog Label Cloud.

2020 52
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How Setting Expectations Increases Test Success (And 3 Ways to Do It)

Centercode

Setting too many expectations may be a quick path to disappointment in life , but what happens when you don’t set expectations during your beta test? Your non-disclosure agreements (NDAs) and beta testing agreements are critical to protecting your product during a private beta test. Never done a beta agreement before?

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October 2023 Atlas Highlights

Lithium

Some blog areas are limited to Khoros customers only. New Feature Update: Change Log (Beta) Note : The beta release of the Change Log has been delayed. What are some ways to identify and address ChatGPT-generated forum spam? Sign up today ! Here’s the Atlas content you do not want to miss!

2023 52
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Ask the Expert: Should I Add More Testers?

Centercode

Got a question you’d like to see on the Centercode Blog? I started running beta tests as part of my job last year, but basically, as soon as quarantine started, my company needed someone full time so I volunteered as tribute. Shoot an email to help@centercode.com with the subject line, “Ask the Expert”! Chris Rader.

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5 Tips To Do More With Less In Customer Success During Covid-19

Gainsight

If you’ve been following customer success blogs recently, a lot has been said and written about how to communicate better and consistently in times of crisis like the one we’re all going through. Currently in beta, Gainsight will allow logging emails to Timeline directly from your email. Run efficient risk escalation meetings .

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How Do You Handle Multiple Feature Requests From Customers?

SurveySensum

Whether they come from customer support tickets, emails, community forums, etc, gather and organize them in one dedicated space. When preparing to release something new, ask internal teams if they have any ideal beta customers so you can further test. This is where the 7 strategies discussed in this blog come in handy.

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