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February 2023 Atlas Highlights

Lithium

If you haven't signed up to receive the Customer Newsletter, you're missing out on the latest and greatest from Khoros! Some blog areas are limited to Khoros customers only. If you are a customer and unable to access anything, click the chat bubble (bottom right) and type Customer Access. Sign up today !

2023 52
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Success Strategies | April 2020

Daniel Group

We hope this edition of Customer Experience Success Strategies finds you, your family, and staff healthy. Please see our Business Continuity Update on how we are operating during the Covid-19 crisis. This edition focuses on ways to improve B2B Customer Experience in Sales. I think this is true.

2020 59
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The Importance of Investing in Customer Success

CSM Practice

Video Title: Importance of Customer Success Strategy investments. Host: Irit Eizips , Chief Customer Officer & CEO | CSM Practice. 06:27 – Nick’s overview of cross-selling and upsell trends for existing customers. 13:20 – Nick shares his blog post about the four-step playbook for reopening with your customers.

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The Future of Work: How Companies Are Building Cultures Worker’s Love #nytnewwork

Natalie Petouhof

The very nature of how we work is changing rapidly as employees from all ages are expecting more from their workplace. With human capital as the most important part of any company (computers and phones can’t do the work without the direction of the people), the battle for top talent is intensifying. Santa Cruz and an M.B.A.

Culture 40
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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. In the times of the coronavirus pandemic especially, a primary meter that will set businesses apart is customer experience.

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Types of Polls: Exploring Polling Methods & Their Significance

SurveySparrow

In this blog, we’ll explore the major types, their purpose, how they work, and some examples to help you understand better. Whether assessing consumer preferences, tracking political trends, or measuring employee satisfaction, you need them as they help you make decisions and strategize. So, what’s a poll?

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10 Reasons To Offer Employee Wellbeing At The Workplace

SurveySparrow

Employee wellbeing basically means measuring your employee’s health. Here are the 10 reasons why employee wellbeing programs should be at the very top of any organization’s effort to boost retention and get sustained growth: #1 Health Comes First! She and the leadership team did that spectacularly, even during a pandemic!

Culture 52