5 Top Customer Service Articles for the Week of February 25, 2019
ShepHyken
FEBRUARY 25, 2019
Entrepreneur) Every brand touchpoint is important. Every interaction is a chance for your employees to communicate the experience that your brand provides. Brand Keys 2019 Customer Loyalty Engagement Index: Verified Trust = Brand Success by Robert Passikoff. CX is for retail brands, as in B2C.
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