Connections Customer Retention Social Media White Paper 
Comm100
OCTOBER 8, 2016
Your customer retention is super important to your bottom line—after all, customer loyalty is well-known for being more valuable than customer acquisition. With stakes this high, it’s essential that you build a solid customer retention plan that can lead to long-term customer loyalty.
Comm100
JANUARY 21, 2020
Here are four elements to consider, plus some customer service best-practices to make the most of them: Social media vs. SEO reach. Online customers in the pre-purchase stage typically find companies in one of two ways: on social media or through a search engine. Mobile vs desktop retention.
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Customers That Stick
SEPTEMBER 18, 2014
A white paper compiled by PunchTab indicates that many Millennials shop online daily.). Focus on connecting personally, virtually. Despite their heavy reliance on mobile devices and technology, Millennials want a sense of personal connection with a brand’s loyalty program. Stay on top of your competitor’s programs.
Comm100
JANUARY 21, 2020
Here are four elements to consider, plus some customer service best-practices to make the most of them: 1. Social media vs. SEO reach. Online customers in the pre-purchase stage typically find companies in one of two ways: on social media or through a search engine. Mobile vs desktop retention.
Totango
AUGUST 23, 2022
Touchpoints may involve any medium you use to interact with customers, including: Search engine marketing. Social media posts and ads. White papers. Customer Success Communities. 8 Types of Customer Journey Touchpoints for B2B SaaS Clients. Video content and ads. Blog content. Live chat and chatbots.
Hallmark Business Connections
AUGUST 11, 2021
This thoughtful direct mail content also goes digital, as delighted pet owners are moved to share their experiences across social media channels. Its response rate ranges from about five to nine times greater than that of email, paid search, or social media.”. It’s an invitation to connect. How can you help them?
Beyond Philosophy
SEPTEMBER 6, 2016
Let us deal with the second challenge first: gaining insight into what represents value for prospective customers. Process-oriented companies focus on creating benefit by keeping customers, optimizing their purchases over time and stemming rates of defection or recovering lost customers. Why CMOs Don’t Last.
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