CX Accelerator
FEBRUARY 2, 2020
If one of them came to me and asked, “Uncle Jeremy, I’d sure love to follow in your footsteps and pursue a career in customer experience (CX). While there are more and more schools offering degrees in customer experience or customer experience management, what if their school of choice does not?
CX Accelerator
FEBRUARY 2, 2020
If one of them came to me and asked, “Uncle Jeremy, I’d sure love to follow in your footsteps and pursue a career in customer experience (CX). While there are more and more schools offering degrees in customer experience or customer experience management, what if their school of choice does not?
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BirdEye
DECEMBER 30, 2023
So, if you want to boost your online marketing efforts in an era where 75% of internet users turn to social media for insights on businesses and brands, you must consider the power of a Twitter business account. These insights help them tweak their strategy and make data-driven decisions. Is Twitter useful for small businesses?
Confirmit
APRIL 15, 2019
In this webinar, Phil Durand, Director, Customer Experience Management, Confirmit will help you to look at your CX program like a great house. In his role at Confirmit, he works closely with customers to help define and design global Voice of the Customer programmes that deliver business change. REGISTER HERE.
NetBase
AUGUST 5, 2020
Top destinations for consumers and insight around why they’re winning. And these insights offer intel brands should keep to-of-mind: Airport traffic has dropped as much as 92%. And this is an excellent example of where the tourism industry is today. How the industry is preparing to move forward and tackle consumer concerns.
Customer Guru
AUGUST 21, 2018
John is an “Ex-Disney Guy” and Customer Experience Coach. He has been successful in showing businesses, teams and communities how to create a Disney-like experience and culture. He is a leading contributor to Tourism, Hospitality and Service Industries alike. Kristina Evey Follow @KristinaEvey.
SurveySensum
APRIL 5, 2022
SurveyMonkey is survey software that helps organizations gain insights into their audience. You can use it as a general-purpose software for conducting surveys and generating insights. . You can use this VoC tool to evaluate the ease of use and customer satisfaction at multiple touchpoints. Excellent customer support.
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