en platform security 
CSM Magazine
APRIL 27, 2022
PCI Pal , the global provider of secure payment solutions, has today announced a mutual partnership with leading Contact Centre as a Service (CCaaS) solutions provider, Odigo. Darren Gill, CRO at PCI Pal said, “We are delighted to be part of the launch of the Odigo Connect Marketplace platform.
Interactions
JULY 7, 2022
According to an article in the Wall Street Journal , “The average number of live job openings in call, contact and customer care centers advertised on Ziprecruiter.com in February was more than double that of the average the year earlier before the pandemic, according to the recruitment platform.”. Ensure Security.
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ShepHyken
MARCH 31, 2023
This week, we feature an article by Josh Centers, a Business Journalist at TextExpander , a platform that empowers teams and individuals to save time and eliminate repetitive typing with just a few keystrokes. CSRs are increasingly leaving en masse, presenting increased problems across a multitude of business aspects.
ChurnZero
DECEMBER 11, 2020
Because e v en after you ’ve crunch ed the numbers and land ed on what you feel is a reasonable expectation, you ’re still worried it’s too much. . So why would yo u consider building a Customer Success platform – a product of equal complexity ? . But here’s the thing: you have to commit. .
Gainsight
JUNE 23, 2020
We launched the website without a platform but we had 2 major goals at the top of mind: content and childlike joy. During these calls we learned to ask the right questions: Whose platform was it, who were the web developers, and how do they manage live streams? In the end, we were lucky to be able to secure the necessary equipment.
Qualtrics
JULY 8, 2020
Schools are telling us en masse that they’re looking to implement proactive measures, such as student and staff confidence pulses, symptom checking, contact tracing , and even testing so they can provide a safe experience and maintain public trust as they reopen,” said Omar Garriott, Global Industry Lead for Education at Qualtrics.
Totango
OCTOBER 2, 2017
This new feature en hances Totango’s already robust solution with even greater flexibility to map customer success technology to an enterprise’s existing structure of account r elationships, multi-product portfolios, and now their internal team organization. Provides a secure way to share sensitive customer information.
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