Customer Bliss
AUGUST 22, 2018
First, the explicit statements give you a platform to define the scope of work and specific work that a customer leadership executive would take on. It’s important to make sure that the CCO or executive leadership does not do this in a vacuum and then try to “throw the brick over the wall” to the leaders to rubber-stamp.
Customer Bliss
AUGUST 22, 2018
First, the explicit statements give you a platform to define the scope of work and specific work that a customer leadership executive would take on. It’s important to make sure that the CCO or executive leadership does not do this in a vacuum and then try to “throw the brick over the wall” to the leaders to rubber-stamp.
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West Monroe
JUNE 1, 2023
After a customer segmentation analysis, we collaborated with the leadership to restructure their product pricing and packaging, introducing targeted feature bundling that increased cross-sell and up-sell opportunities, improved retention, and supported new growth. Increase data fluency Data is essential to a CPO’s success.
Centercode
APRIL 16, 2019
His leadership team asked him to develop a framework for measuring the success of his beta team efforts. By the end of this blog post, you’ll have a deeper understanding of how investing time into your beta program metrics can demonstrate your program’s worth to executive leadership. Measuring Beta Program Success. Satisfaction.
West Monroe
DECEMBER 20, 2022
This article was originally featured in the December 2022 issue of the Manufacturing Leadership Journal. ©2022 Manufacturing Leadership Council, a division of the National Association of Manufacturers. People and leadership: Being digital is not just about technology. All Rights Reserved. Nearly a quarter of U.S.
West Monroe
DECEMBER 20, 2022
This article was originally featured in the December 2022 issue of the Manufacturing Leadership Journal. ©2022 Manufacturing Leadership Council, a division of the National Association of Manufacturers. Roadmap and an execution plan to meet your objectives. People and leadership: Being digital is not just about technology.
West Monroe
OCTOBER 12, 2018
This week West Monroe Partners released our signature research on an important topic, Digital Leadership. Employees and customers need to understand the value and what is in it for them to go on this journey, and they look to their leaders to give them a sound digital vision and roadmap. Enter Digital Change.
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