Remove perspectives in-brief designing-an-effective-organization-to-implement-lasting-change
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Post-Event Survey Questions to Elevate Your Next Event

Retently

From measuring satisfaction to understanding the effectiveness of each segment, these questions are your stepping stones to creating more impactful and memorable events. From measuring satisfaction to understanding the effectiveness of each segment, these questions are your stepping stones to creating more impactful and memorable events.

Events 127
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Employee Feedback 101: The Ultimate Guide to Revolutionizing Workplace Culture

SurveySensum

You know organizations that encourage a feedback culture are 24% more likely to experience high innovation. It is a two-way communication where employers share insights with employees, and employees, in turn, offer their perspectives. A study by ZengerFolkman found that organizations promoting feedback-rich cultures are 8.9

Culture 52
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Strategies Every Student Should Know to Drive Productivity

SurveySensum

But, with the pressures of academic life bearing down, adopting effective strategies for student productivity isn’t just desirable, it’s essential. With schedules that change more often than your favorite influencer’s outfit, squeezing in a job and extracurricular activities, managing your time becomes a complex puzzle.

Roadmap 52
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Leveraging Customer Service Survey Questions to Boost Your Support Strategy

Retently

Key Takeaways A customer service survey is a tool designed to collect feedback on customer satisfaction with a company’s service, targeting aspects like response time, problem resolution efficiency, behavior, and overall satisfaction with the service experience. Count on actionable insight to elevate your customer interactions.

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Q&A recap: crash course in Customer Success and SaaS metrics with Dave Kellogg

ChurnZero

During the session, we covered: A brief history of SaaS metrics and where they are headed. What boards and investors expect from your Customer Success organization. With so many SaaS metrics floating around, and even more opinions on when and how to use them, it can be hard to know if you’re measuring what really matters.

Metrics 98
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How to Implement an Organization Wide 360 Feedback Initiative 

SurveySparrow

Management wants you to organize a 360 performance review. However, this event can be the start of something transformational for the organization. Well, today, we’re going to discuss just how to implement an organization-wide 360 performance review initiative. ” Curiosity, and 4 red flags, win you over.

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5 Ways to Measure Customer Experience: Which Delivers the Most Value

Stella Connect

This week, we’ve put together a brief guide to the top five customer data collection methods. Each method has its strengths and weaknesses, and each requires an expert understanding of how to design and execute a successful program. Some believe they’re getting the insights they need out of their Net Promoter Score ( NPS® ) surveys.