perspectives podcast this-is-digital-why-all-companies-should-shift-left 
Beyond Philosophy
NOVEMBER 27, 2020
An organization’s digital experience is vital to their success. We have been getting a lot of clients asking for a review of their digital experience. Many recognize that their digital transformation hasn’t resulted in the experience that they hoped it would be. There are a few reasons for this result.
West Monroe
NOVEMBER 14, 2022
Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. About the episode Execs from Health Alliance Plan of Michigan open up about their digital transformation. Member 360 is the idea that we're trying to shift our focus away from data points and toward the customer.
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West Monroe
JANUARY 2, 2023
Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. I want to kickstart our conversation today with something that we like to ask everyone on our podcast–what does digital mean to you? ” Data is the lifeblood of digitalization. What does that mean?
C3Centricity
APRIL 29, 2020
Subscribe on Apple Podcasts to get new episodes as they become available.”. Like many CPG companies, they are considering online retailing. they are now reconsidering just how big they could or should grow their online business. No wonder my client had been scared to develop this area, as in fact are most other CPG companies.
Kustomer
OCTOBER 14, 2021
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Danilo Pozo from Cisco to learn about lifecycle management and being the customer’s number one supporter. When you come into Customer Experience, it’s about how you go through the journey with them.”.
Kustomer
JUNE 17, 2021
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe and Vikas are joined by Laurent Pierre from Microsoft Azure to learn the secrets to making a CX team valuable. A key component to the ultimate customer experience that many companies often forget is the employee experience (EX).
West Monroe
MAY 22, 2023
Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. Email LinkedIn Twitter icon Facebook printer copy Print this page Listen to "Why All Companies Should “Shift Left”" on Spreaker.
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