Grade.us

SEPTEMBER 22, 2020

Get notifications for new reviews so you can quickly respond. point increase in customer satisfaction out of 100. Glassdoor sat down with John-Henry Scherck , a marketing strategist, to figure out why he combs through a company’s Glassdoor profile before deciding to hire them. What do customers like Scherck hope to find?

Social Media 26

Social Media Advertising Feedback Customers 26

Russel Lolacher

JULY 26, 2022

In this episode of Relationships at Work, Russel chats with workplace violence prevention advisor and consultant Felix Nater on the impacts of violence and non-violent behaviour in the workplace, its impact on culture and steps to avoid it. The definition of workplace violence. He is a retired Army Reserve Sergeant Major.

Leadership 94

Leadership Consulting Fashion Employee Experience 94

Russel Lolacher

JANUARY 16, 2023

Armah on racial healing and the emotional justice road map for the workplace. How the language of whiteness shows up in DEI and the workplace. The problem with celebrating hustle culture. In this episode of Relationships at Work, Russel chats with journalist, author and CEO of the Armah Institute of Emotional Justice Esther A.

Roadmap 98

Roadmap Culture Connections Books 98

West Monroe

FEBRUARY 23, 2023

Major business issues and opportunities, from DEI and ESG, to cybersecurity and digital transformation, don’t sit within just one business function, and addressing them requires a holistic view and collaboration across the organization. Why is collaboration such a strong pain point?

Leadership 52

Leadership Roadmap Culture Sales 52

Up Your Service

JUNE 14, 2016

What they are referring to is a mindset , a fundamental way to view the world. These are the family points-of-view that filter our perceptions and create meaning in our lives. These familiar reference points are learned throughout our lives, and may not be easily changed. First seek to understand the current situation.

E-support 40

E-support Culture Reference Measurement 40

Russel Lolacher

AUGUST 29, 2022

In this episode of Relationships at Work, Russel chats with neurodivergent leader Doug Rabold on embracing neurodiversity in the workplace, what it might look like and its importance. Connect with Doug on his platforms: Linkedin. Further Confessions of a Neurodivergent Leader – HDI. PLAY AND SUBSCRIBE. Or, listen on: Apple Podcasts.

Leadership 59

Leadership Innovation Call Center Connections 59

Russel Lolacher

MARCH 13, 2023

In this episode of Relationships at Work, Russel chats with academic and best selling author Hamza Khan on the importance of reinventing leadership to improve the workplace and the employee experience. million views), lecturer at Toronto Metropolitan University’s School of Media, podcast host of Ideas Into Action.

Leadership 98

Leadership 2015 Government Books 98

SurveySparrow

NOVEMBER 30, 2020

Augmented Reality . The primary use case of Augmented Reality lies in product visualization- A combination of a real-world and virtual environment. Customer experience or (CX) is the perception that a customer has of your brand that arises throughout the customer journey. The adage “Customer is King” rings true, especially today. .

Customer Experience 52

Customer Experience Customer Journey Mapping E Commerce Multi-Channel 52

Integrity Solutions

FEBRUARY 22, 2023

The reason is simple: If your sales leaders aren’t putting in the work to create a high-performance culture that empowers people and inspires confidence, continual development and genuine human connections, you won’t get very far with anything else you invest in. Knowing where to invest is only part of the equation, though.

Leadership 52

Leadership Sales Culture Connections 52