perspectives point-of-view why-the-healthcare-industry-is-taking-a-hard-look-at-how-people-work 
BirdEye
OCTOBER 28, 2021
How Birdeye can help. How Birdeye can help. Why online reviews matter. Learn why your business cannot miss out on getting more online reviews. Few people want to spend their hard-earned money on a product they know nothing about. Online reviews are a critical element of a business’s success.
Customer Bliss
JULY 7, 2016
That has been my intention behind my books, blog, speaking and work as co-founder of the Customer Experience Professionals Association. That is also behind why I have launched a customer experience podcast series – so that we can hear each other’s’ voices and celebrate in our successes and learn from our challenges.
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Kustomer
MAY 28, 2020
For the last 12 years, Blake has been in the customer service industry as either a practitioner or thought leader. Times are changing very quickly and the customer service industry is not immune. Times are changing very quickly and the customer service industry is not immune. Why This Change is Slow.
Russel Lolacher
JANUARY 16, 2023
In this episode of Relationships at Work, Russel chats with journalist, author and CEO of the Armah Institute of Emotional Justice Esther A. How the language of whiteness shows up in DEI and the workplace. Why the roadmap for racial healing is an emotional one, not intellectual. And here’s why she is awesome.
West Monroe
FEBRUARY 23, 2023
Major business issues and opportunities, from DEI and ESG, to cybersecurity and digital transformation, don’t sit within just one business function, and addressing them requires a holistic view and collaboration across the organization. Why is collaboration such a strong pain point?
Russel Lolacher
JULY 26, 2022
In this episode of Relationships at Work, Russel chats with workplace violence prevention advisor and consultant Felix Nater on the impacts of violence and non-violent behaviour in the workplace, its impact on culture and steps to avoid it. How to approach it in your organization before it erupts. Google Podcasts. KEY TAKEAWAYS.
Customer Guru
JANUARY 3, 2018
We, at Customer Guru, are on a mission to spread awareness of how Customer Experience (CX) should be the number one priority for Indian businesses to become more sustainable and successful globally. Having worked with various tech conglomerates in India, he has successfully learned the nuances of managing operations of large business houses.
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