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Vanilla Product Update: Spring 2022

Vanilla Forums

Spring is in the air, which means it’s time for another Vanilla Product Update! We’ve announced a lot of big enhancements, but in case you missed it, here’s what’s new.

2022 52
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8 tips for encouraging your team to write content for your customer community

ChurnZero

This is a guest post by Shauna McClemens , community strategist, Higher Logic Vanilla. Since release notes tend to be technical and dry, focus on the most noteworthy updates and highlight their benefits. Speaking from my experience as a community strategist, I’ve learned a lot about what works and what doesn’t.

Webinar 52
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CMB Spotlight: Taylor Trowbridge

Chadwick Martin Bailey

Might sound vanilla, but I’m a huge fan of the awareness, attitude and usage studies. behaviors, attitudes, product usage), and turning those early ideas into strategies and plans that can be executed on, whether it’s a new credit card, credit card offering, investment type, or investment approach. Read all of our spotlights here.

Seminar 59
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30 Likert Scale Questions & Examples for 2022

SurveySparrow

This type of rating scale is used in customer surveys to accurately assess the experiences your customers had with your brand, product, or service. How well does this product meet your needs? What was your level of satisfaction with our product(s) (or service)? How important are the prices of our products to you?

2022 52
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Guest Blog: How Small Software Companies Can Provide Awesome Customer Support Without Going 24/7

ShepHyken

With all of the cash tied into product development and marketing, it’s hard to provide the standard of customer support that you want. With the help of extensive video tutorials, MacPhun has been able to provide users with step-by-step tutorials on how to use their product without the need for coaching over the phone.

Blog 89
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How to Use Social Sentiment to Perform a Competitor Analysis

NetBase

Our newly updated Complete How-To Guide: Social Analytics continues with a focus on how to perform Competitor Analysis, and what tools you need to get the job done efficiently and accurately. This allowed them to approach their product in a way competing juice brands weren’t. Meanwhile, it’s not just consumer problems you can solve.

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3 New Local Marketing Strategies That Agencies Can Use for Clients

Grade.us

Your client's customers seem to be less interested in their products or services. Questions their vanilla marketing tools may not be able to answer. They've expanded their sphere of influence to other platforms, products and services. 4. Determine how your customers purchase your product or service (e.g.