Remove 2005 Remove Customer Engagement Remove Innovation Remove Technology
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Amazing Business Radio: Daniel Fallmann

ShepHyken

Shep Hyken interviews Daniel Fallmann, founder of Mindbreeze , a tool that helps companies capture a holistic view of their customers’ data. They discuss how organizations can arm their frontline customer service professionals with the technology that can help them offer better customer service.

2005 80
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Avaya at GITEX 2017: See What You Can Make with the Latest Technology

Avaya

One thing you can be sure of about Avaya at GITEX 2017 Technology Week: We will stand out from the crowd. We’ve been attending this Dubai-based mega-event since 2005 and every year we design our show presence from scratch, to provide fresh and unique info to our customers and partners who invest time in visiting us.

2017 43
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The utility of now: How the IIJA and IRA are expediting the ‘utility of the future’ into the present

West Monroe

The breadth of federal investments ranges widely from research and development of clean energy technological innovation to reduced utility bills for residential and business customers. Identify parallel pathway opportunities for decarbonization: IRA targets investments to reduce emissions with a technology-agnostic approach.

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Like Just About All of Their Customers… I LOVE Wegmans!!!

Beyond Philosophy

They offer new technologies, such as the interactive recipe and shopping list feature on their web site, and an iPhone app that helps shoppers organize their purchase list on an aisle by aisle basis in the store – all to enhance the shopping experience. The post Like Just About All of Their Customers… I LOVE Wegmans!!!

2005 97
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The utility of now: How the IIJA and IRA are expediting the ‘utility of the future’ into the present

West Monroe

The breadth of federal investments ranges widely from research and development of clean energy technological innovation to reduced utility bills for residential and business customers. Identify parallel pathway opportunities for decarbonization: IRA targets investments to reduce emissions with a technology-agnostic approach.

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The utility of now: How the IIJA and IRA are expediting the ‘utility of the future’ into the present

West Monroe

The breadth of federal investments ranges widely from research and development of clean energy technological innovation to reduced utility bills for residential and business customers. Identify parallel pathway opportunities for decarbonization: IRA targets investments to reduce emissions with a technology-agnostic approach.

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Beat Customers to the Customer Service Line with Artificial Intelligence

CSM Magazine

Customers want to get help fast, and if your company fails to provide it, you risk losing their business. It’s the way of the world, and companies must adapt accordingly by investing in technology to help their customer service teams be proactive, not reactive. What problems has this customer had in the past?