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Delivering world-class customer service – lessons from The Mouse

Talkdesk

Register now for Opentalk 2020 Virtual and learn from former Walt Disney World CX leader, Dennis Snow. This free, immersive experience will give you access to extraordinary insights from the most disruptive and innovative speakers in customer experience (CX). Sign up by May 1, 2020. Sign up by May 1, 2020. Save the date!

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5 Mixed Reality Trends for the Future

CSM Magazine

billion in 2020. Your VR experiences will be more satisfying with higher quality, wireless headsets that display higher resolution graphics. Explore properties for sale anywhere in the world without physically traveling there. With 5G speeds driving the growth of new MR products, the global AR/VR market is forecast to reach $18.8

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MetTel Employees Win Stevie Awards for Customer Service Professional of the Year

CSM Magazine

MetTel , a digital transformation and communications leader, has announced that its employees have won two Stevie® Awards for Customer Service & Call Center Individual Categories in the 15th annual Stevie Awards for Sales & Customer Service. The award recognizes MetTel’s tremendous success in 2020, with the company securing $1.3

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Here today, gone tomorrow?

C Space

Elizabeth Caffrey is an Associate Director of C Space’s Product Innovation team. History paints him as a pretty unlikeable figure, but he was an innovator in his own right. Everything is going to be wireless. In a digital and wireless world, with one device for everything, who needs coins and cash? Elizabeth Caffrey.

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Brand Move Roundup – September 17, 2020

C Space

The Brand Move Roundup – September 17, 2020. US retail sales rose 0.6% Sales rose 4.7% Sales rose 4.7% Overall retail sales have been recovering since they plunged in the spring as stores and malls were ordered closed to help prevent the spread of the coronavirus. Sales at Amazon.com have soared.

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What’s ahead? 2024 predictions for the IP legal industry

Clarivate

The Chinese economy’s future hinges on innovation, prompting increased investment in R&D in strategic technology areas such as AI, wireless communication, and biopharmaceuticals. While the unknowns of AI are top of mind, there are many variables in the IP legal industry projected to influence 2024.

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SMS Marketing Dos and Don’ts: How To Use SMS To Successfully Build Your Business

Grade.us

CTIA — The Wireless Association: is a trade association representing the wireless communications industry in the United States As a marketing channel, SMS marketing relies on phone carriers’ networks to distribute your marketing content. A reasonable estimate, as of June 2020, would be $0 to $0.05 Sales alerts.