InMoment XI

FEBRUARY 3, 2022

That’s why we put a magnifying glass over these emerging consumers and employees in our recent 2022 Experience Trends report , to give you the intelligence you need to create a positive impact with Gen Z, whether you’re trying to convince them to become loyal customers or recruit them to be engaged employees. Check it out for free here!

Employee Experience 529

Employee Experience Brands Social Media Customer Experience 529

NetBase

JULY 22, 2020

Here, we’ll take a look at some of the some of the changes taking place in the market and what luxury brands are doing different to meet the needs of consumers right now. What luxury consumers really want from brands. 5 top luxury brands and what they’re doing different. Finishing 2019 with a brand value of $47.2

Consumers 59

Consumers Brands Fashion Social Media 59

C Space

DECEMBER 2, 2021

Our goal is to strengthen the long-term emotional connection to our brands by creating a holistic luxury experience across all touchpoints of the customer journey – from social media to physical experiences such as our Open Space at Munich’s Odeonsplatz during IAA MOBILITY 2021. Yes and no.

Innovation 52

Innovation Automotive Fashion Social Media 52

CSM Magazine

JUNE 10, 2022

This is in large part due to the positive reputation it has with consumers: it’s convenient and assumed that these codes are secure. Fraudsters are using an increasing number of ways to compromise consumer phones, and businesses are feeling the impact. LexisNexis calculates that in 2021, every $1 of fraud cost U.S.

E Commerce 52

E Commerce 2021 2020 Social Media 52

CSM Magazine

OCTOBER 25, 2022

Black Friday is a time of year when consumers can get the best deals for the things they want, and on occasion the things they didn’t know they needed. Price sensitive consumers will be willing to do a lot of research to compare prices and ensure their money goes as far as it can. Inflation in December 2021 stood at 6.4%

Brands 52

Brands Management Customer Service Return on Investment 52

SurveySparrow

NOVEMBER 20, 2020

69% of consumers love chatbots because they provide quick and simple responses. According to a report, 33% of the consumers are likely to place online orders and make reservations using chatbots. Moreover, a huge number of your customers daily use social media platforms like Facebook and Telegram, which supports chatbots.

E Commerce 52

E Commerce E-support Virtual Agent Brand Values 52

BirdEye

FEBRUARY 23, 2024

A company’s external communication shapes its public image and brand reputation through press releases, marketing campaigns, customer service, and investor reports. An enterprise can optimize its external communication by aligning it with its brand values, ensuring consistency and authenticity.

Communication 62

Communication Multi-Channel Culture Social Media 62