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Strategies for realizing technology ROI in manufacturing

West Monroe

trillion by 2026—representing a 57% increase from 2023. To support their digital aspirations, manufacturers expect to increase technology investment relative to current levels. When the markets rebound and attention shifts from cost to growth, manufacturers that have paused or cut critical projects will be behind.

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Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS)

CSM Magazine

The increased focus on channel enablement aligns with the booming Contact Center as a Service (CCaaS) market, which Gartner projects reaching $17.9 Led by Kacey Kemmerer, VP Sales and Channels, the program benefits from the experience of Rosemary Cormican, appointed as director of channels America earlier in the year.

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LEVERAGING VISUAL AI TO MITIGATE THE ENVIRONMENTAL AND FINANCIAL IMPACT OF TRUCK ROLLS

TechSee

There are three simple ways in which technology can help tackle these issues, which unnecessarily hurt the environment as well as companies’ bottom line. Although today it’s a small market compared to passenger EVs, the electric truck market is projected to register a CAGR of 9.16%.

Financial 109
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Gartner Predicts No Reduction in Customer Service Spending in Coming Year

CSM Magazine

In response to inflation, supply chain disruptions, and a tight labour market, CFOs will make trade-offs in spending that affect customer service and support (CSS) leaders,” said Sarah Dibble, Director in the Gartner Customer Service & Support practice.

2026 52
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How Telemarketing Philippines is Revolutionizing the Game Development Industry

Magellan Solutions

Amidst the rapid growth of technology, game development also started to transform itself to quickly adapt to the rapid need and demand of customers. Independently developed games lay the groundwork for augmented reality (AR) in video games, changing the video game market. . during 2021-2026 because of this.

2026 52
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Unlocking Customer Success via Partnerships 

Gainsight

A Salesforce study revealed that by 2026, for every $1.00 While more companies are making partner channels a key growth strategy, they need to start thinking about how they’ll close the loop on co-marketing and co-selling to determine how, um … “co-customer successing” is part of their revenue engine. The result? Baby steps.

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12 reasons Customer Success teams need training

ChurnZero

It’s newer when compared to more established departments like sales and marketing. Research tells us that the Customer Success platforms market is estimated to reach $3.1 billion by 2026 , showing that a massive expansion is expected to come in Customer Success technologies. 11: Things are changing, and fast.