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Why The Metaverse Will Matter For Customer Experience (CX)

The DiJulius Group

According to research by Gartner, by 2026 one hour will be spent in the metaverse every day by at least 25% of us. And Bloomberg reports that metaverse technology platforms could become an $800 billion market as soon as next year. FOMO (fear of missing out), anyone? If you have put off educating yourself and.

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Strategies for realizing technology ROI in manufacturing

West Monroe

trillion by 2026—representing a 57% increase from 2023. To support their digital aspirations, manufacturers expect to increase technology investment relative to current levels. When the markets rebound and attention shifts from cost to growth, manufacturers that have paused or cut critical projects will be behind.

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Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS)

CSM Magazine

The increased focus on channel enablement aligns with the booming Contact Center as a Service (CCaaS) market, which Gartner projects reaching $17.9 She successfully pioneered a large partner program at Cisco Systems and developed extensive go-to-market partner practices across various IT companies. About Empirix.

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LEVERAGING VISUAL AI TO MITIGATE THE ENVIRONMENTAL AND FINANCIAL IMPACT OF TRUCK ROLLS

TechSee

There are three simple ways in which technology can help tackle these issues, which unnecessarily hurt the environment as well as companies’ bottom line. Although today it’s a small market compared to passenger EVs, the electric truck market is projected to register a CAGR of 9.16%.

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Gartner Predicts No Reduction in Customer Service Spending in Coming Year

CSM Magazine

In response to inflation, supply chain disruptions, and a tight labour market, CFOs will make trade-offs in spending that affect customer service and support (CSS) leaders,” said Sarah Dibble, Director in the Gartner Customer Service & Support practice. CSS leaders must also make a strong case for digital investments that reduce costs.

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Global Customer Self-Service Software Market Is Booming With an Annual Growth Rate of 18.4%

Answer Dash

The global customer self-service market is booming, with a compound annual growth rate (CAGR) of 18.4%. Self-service is taking over and becoming a key player in the customer service market, and both companies and consumers should take notice. Today, this is really necessary in the modern technological climate. In other words?

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How Telemarketing Philippines is Revolutionizing the Game Development Industry

Magellan Solutions

Amidst the rapid growth of technology, game development also started to transform itself to quickly adapt to the rapid need and demand of customers. Independently developed games lay the groundwork for augmented reality (AR) in video games, changing the video game market. . during 2021-2026 because of this. Saves Extra Costs.

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