five-reasons-to-be-open-minded-about-using-an-open-platform-in-your-contact-center Blog Related Topics 
BirdEye
NOVEMBER 7, 2023
As customers verify your brand’s reputation on top car review sites , you need to ensure that your email marketing strategy also delivers to meet their expectations. This blog guides you through the steps needed to close more deals for your car business. It is effective communication.
Comm100
MARCH 2, 2022
Credit unions are not-for-profit and are owned by the people who use its services – their members – rather than shareholders or investors like banks typically are. There is no doubt that many consumers look to credit unions for lower fees and higher savings rates, but there’s more to credit unions’ popularity than just the financial gain.
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Comm100
DECEMBER 1, 2017
For many organizations, a huge part of this new year task is setting contact center priorities — priorities that can have a colossal impact on the customer experience. But deciding on annual goals and specific yearly focuses for a call center isn’t always easy. Top Priorities for 2018. No Landslide Victories.
Comm100
AUGUST 23, 2018
Companies that couldn’t deliver are now either history or relics that remind us of another time – think the last Blockbuster. This blog post is not about the top customer service trends to watch out for in 2018. Omnichannel isn’t actually about channels, it’s about your customers,” Krajewski says. “In
Currency Alliance
DECEMBER 17, 2019
This is the blog version of our Loyalty Strategy Guide 2020. But there remain some fundamental things that loyalty programs need to achieve to weather the looming storm that open banking, mobile payments, aggregation models, and other marketplace dynamics will bring. There was a mix of good and bad, for loyalty in 2019. Source: BCG.
PeopleMetrics
JANUARY 28, 2021
My name is Madeline, and I am the Marketing Manager here at PeopleMetrics, and I joined the team in 2017 - just about four years ago. I joined in 2017, the same year Madeline joined, so about four years here. I joined PeopleMetrics in 2011, so I'll hit the 10 years milestone at PeopleMetrics very soon and I'm really happy about it.
Russel Lolacher
JULY 4, 2022
In this episode of Relationships at Work, Russel chats with co-founder of the CX Accelerator and speaker Nate Brown on how to build build community to benefit your employee experience in your industry. Connect with Nate on his platforms: Linkedin. CX Accelerator. PLAY AND SUBSCRIBE. Or, listen on: Apple Podcasts. KEY TAKEAWAYS.
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