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How Long Should My Beta Test Be?

Centercode

Read the updated version of this blog post. During the early stages of planning a beta project, one of the first questions people ask is, “How long should my beta test be?” Usually, this question is followed by, “How many beta testers do I need?”

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Ask the Expert: Should I Add More Testers?

Centercode

In this Ask the Expert series, Centercode’s Chris Rader weighs in on large tester teams: when they work, when they don’t, and how to manage when your stakeholders want to keep adding testers. Got a question you’d like to see on the Centercode Blog? How Do You Manage Large Tester Teams? What should I do?

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12 Killer Posts We Published in 2018 on LiveChat Blog

LiveChat

It was a good year for the LiveChat blog. Our blog was visited every month by over 100k visitors , who spend 8 minutes on each page on average. Let me proudly present a list of 12 killer posts we’ve published this year on LiveChat Blog. How we reached 100,000 unique views a month on LiveChat blog.

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How Do You Handle Multiple Feature Requests From Customers?

SurveySensum

One of our long-time SaaS clients, Alice, launched her business a few years ago, and her project management tool skyrocketed as it solved a few drawbacks of existing tools in the market. Because the challenge is to prioritize which one – how to identify the one that has the biggest impact or aligns with the business goal.

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Are you a Product Startup that is keen to sell!

Pink Guava

For startups at an early stage, or while growing fast it is important to have a deep understanding of customers , their perceptions, expectations to initially generate an enthusiasm and eventually to acquire, retain customers in the long run. Why the “customer” will want to try or use my product/service. But growth is a concern.

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5 Effective Customer Retention Tips to Implement

ClientSuccess

But how do you keep your existing customers coming back for more? . Are my customers happy or are they not? One tactic is offering customers the opportunity to beta test a new service or product. These should also be positioned as a ‘unique opportunity’ on a ‘limited basis’. emails, meetings, and phone calls).

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6 Game-Changing Strategies for Delighting Your High-Value Customers

SurveySensum

In this customer experience industry, the one question that’s asked of me the most is – What do I do to keep my clients happy? Wondering how will you identify your high-value customers? How to Identify High-Value Customers? But how do you identify happy, loyal customers who keep coming back for more? Enter the KPIs!