TechSee

MARCH 2, 2023

Prior success stories help to identify the provider’s capacity for a beneficial outcome and make an informed decision. The degree of variance between the timelines impacts business performance, so be sure you understand what you can expect before starting a voyage into the unknown.

Roadmap 109

Roadmap ROI Technology Customer Success 109

West Monroe

MARCH 14, 2024

Our approach is straightforward and grounded in reality: We focus on financial value creation through technology, whether it's monetizing data or identifying value opportunities that can drive significant improvements on revenue, as well as with CapEx and OpEx, to move the bottom line. Latest Client Stories Creating $2.5

Banking 40

Banking 2030 Financial ROI 40

ChurnZero

FEBRUARY 4, 2022

If perceptual or stylistic barriers are holding you back from engaging with investors, reframe your story. And while these stories contain new and valuable points of view, investors end up missing the message because it hasn’t been adapted for them. The first being due diligence. Performance issues. Board meetings.

Metrics 98

Metrics Customer Success Engagement Customer Satisfaction 98

Help Scout

SEPTEMBER 14, 2021

It delivers insights that improve your product, marketing, and/or service. Though that level of insight isn’t the norm, learning how people use your products and services can help improve your efforts in many ways — down to how you position your product in the market and who you sell it to. It increases the lifetime value of customers.

Customer Service 127

Customer Service Workshop Chief Customer Officer Metrics 127

Integrity Solutions

MAY 24, 2023

In high-performing sales cultures, managers participate in the training and assume a leadership role in the follow-up process to ensure the behaviors taught in the classroom take hold in the field with customers. and it is what gives top-performing salespeople their edge. Neither had the products or clients.

Sales 52

Sales Culture Management Leadership 52

Russel Lolacher

SEPTEMBER 6, 2022

When people are clear about what the reward is going to be from performing at…a higher, more advanced level, that can be a motivator in itself. So I love that story. And that serves as a foundation piece to help folks perform in the role both when they’re just starting it. Crystal Henrickson. Russel Lolacher.

Consulting 52

Consulting Communication Employee Experience Culture 52

SmartKarrot

FEBRUARY 24, 2023

Account management for both new and current clients. Frequent phone or online meetings with current clients within predetermined time frames. Recognizing and promoting firm initiatives to market to our current clients. regularly exceeding your clients’ expectations by taking care of their urgent needs.

Customer Success 19

Customer Success Transportation Roadmap Customers 19