Bob Hayes

DECEMBER 17, 2017

Customer Analytics Best Practices: Free White Paper - Competing on analytics today means integrating data silos, applying machine learning capabilities and leveraging data experts/scientists in your formal customer programs. Download the complete 22-page white paper. In this post, I will explore this analogy further.

2017 46

2017 White Paper Blog Competitive Advantage 46

Playvox

NOVEMBER 3, 2021

According to a white paper from the UNC Kenan-Flagler Business School , when collaboration permeates organizations, they experience huge bottom-line benefits, including engaged employees, attracting and retaining talent, increased velocity, and profitability. Teamwork, sharing knowledge and best practices feed company culture.

Contact Center 103

Contact Center Culture White Paper Competitive Advantage 103

Bob Hayes

DECEMBER 17, 2017

Customer Analytics Best Practices: Free White Paper – Competing on analytics today means integrating data silos, applying machine learning capabilities and leveraging data experts/scientists in your formal customer programs. Download the complete 22-page white paper. What Must You Ask?

2017 40

2017 White Paper Blog Competitive Advantage 40

West Monroe

MARCH 27, 2017

If you have read our white paper “ Becoming a Customer-Centric Bank ,” you are familiar with the four jigsaw puzzle pieces to become customer-centric: Sales Fundamentals. This transparency gains the trust from a client, bringing the first of many competitive advantages of CRM to the table. Consistently Remarkable Service.

Banking 40

Banking White Paper Loyalty Customer Centricity 40

PeopleMetrics

FEBRUARY 11, 2015

While we are still analyzing the data we couldn''t wait to share a few early findings that indicate that listening to prospects — as you do your clients —w ill lead to huge competitive advantage. Here are four reasons why: 1. Buyers are investing a ton of time in getting to know you. Image Credit: hearts by Frank Guido , CC BY 2.0.

Sales 79

Sales White Paper Net Promoter Score B2B 79

Alliance by IFS

OCTOBER 8, 2015

Astea International has released a new white paper, Mobilizing Field Service Management , that outlines the benefits of mobilizing field service, and tips for creating a mobilization strategy that can incorporate emerging technologies. For more information, you can download the white paper here.

White Paper 24

White Paper Return on Investment Competitive Advantage 2014 24

Clarivate

OCTOBER 5, 2023

In the latest white paper from Clarivate , three IP legal experts examine how IP legal teams can drive positive change by considering the counterintuitive, investing during uncertainty to avoid playing defence later. . Is this the right time for your team to make strategic investments in new ways of working?

White Paper 59

White Paper Competitive Advantage 2009 Financial 59

SurveySparrow

APRIL 11, 2021

Gain competitive advantage: When you have a lead nurturing strategy in place, you set yourself up for a win. Unless your competitors are also doing it, you are clearly at an advantage. By forging strong relationships with good content and excellent user experience, they will crave more from you.

Social Media 98

Social Media Metrics Webinar Demo 98

Grade.us

JULY 29, 2019

A white paper from Martindale-Hubbell states 95% of clients use reviews to determine which attorney to hire. Do law firm reviews give you some sort of competitive advantage? " [Reviews] are a massive competitive advantage. Data from the Pew Research Center confirms these findings. Gyi Tsakalakis.

Advertising 28

Advertising Competitive Advantage White Paper Management 28

Uniphore

JANUARY 4, 2022

White Papers. Learn how CX will be a major driver of business success during the recovery See what other organizations are doing now to gain a competitive advantage over their peers Hear from experts who have gone through major transformations and come out on top. Conversational AI Platform. U-Self Serve. Case Studies.

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2022 White Paper Contact Center Innovation 126

Magellan Solutions

MAY 3, 2020

Social media is a good platform to promote your content, may it be through industry news, white papers, blog posts, and company announcements. For this reason, incorporating SEO into their marketing strategy is the best way to maintain its competitive advantage. . The advantages of SEO for IT companies are infinite.

Social Media 52

Social Media White Paper Marketing Competitive Advantage 52

SmartKarrot

JANUARY 7, 2022

You can attract and retain customers, gain a competitive advantage, and increase revenue consistently. Accumulate case studies and white papers (B2B) . Customer intelligence tools can help track customer activity, interactions, history, browsing behavior, and more. Invest in the right technology .

2022 10

2022 White Paper Social Media Competitive Advantage 10

Amity

NOVEMBER 13, 2014

For example, money spent on marketing programs results in leads, or spent on content results in tangible items like presentations, videos, infographics and white papers – which can then in turn be used to generate more leads. Those with obvious measurable results attributed to single department.

Customer Success 48

Customer Success White Paper Competitive Advantage Definition 48

Confirmit

MAY 29, 2018

We recommend you follow the 5 stages below to ensure your VoC program delivers the insight you need to build strong customer experiences, create competitive advantage and generate ROI. White Paper. How Do You Build a Voice of the Customer Program? Learn more about Confirmit’s Voice of the Customer solutions.

Multi-Channel 40

Multi-Channel Customer Journey Mapping White Paper Competitive Advantage 40