Life Hack: Connecting Your Chatbot to a CRM Can Lead to Better Automated Support
Kustomer
JULY 18, 2022
The demand for automation and self-service options in customer service is significant. By intentionally connecting your CRM and chatbots — two crucial elements of your CX strategy — you’ll allow your support to team to increase productivity and bolster customer relationships. Multi-Question CSAT. Social Listening.
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