Connections Definition E-support Employee Experience 
GetFeedback
AUGUST 14, 2019
Customers change: E xisting customers leave, and new ones come along. Focus on the employee experience. A natural follow-on from culture is to consider the employee experience. Without employees, you have no customer experience. Connect with her: www.cx-journey.com Do not game the system.
Oracle
MARCH 7, 2019
However (there is always one of those), while the awareness, definition, and significance of CX has evolved significantly, a full understanding of it hasn’t. Today, there’s a rise in prominence and significance of the Employee Experience, or “EX”, and its integral connection to CX. CX: The Present.
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Kustomer
JANUARY 20, 2022
It’s a leading expert in customer and employee experience. Again, across the business, he’s been helping people really manage this concept of customer and employee experience. It is a provocative statement, but I truly do believe it, and actually, the research supports it. Jon Picoult: (02:09).
Clicktools
JANUARY 13, 2017
But it’s not as obvious as you may think because many companies simply aren’t structured to support a full circle CX strategy. But, talking about trends is one thing and taking action is definitely another. They need to be looked at with great consideration for the employee experience, as well.
Kustomer
OCTOBER 7, 2021
Listen to the full podcast to learn more about building connections between customer and brand. Leaders should be more concerned with employees functioning as robots, doing repetitive, boring tasks every day than they should be that machines will replace their people. Personalizing the Brand Experience. So totally agree.
Russel Lolacher
OCTOBER 31, 2022
Connect with, and learn more about, Erin on her platforms: . The connection humour and joy have to mental health. What’s your best or worst employee experience, Erin? What was the connection for mental health to humor and even deeper joy? So let’s first connect what you’ve seen.
Maru Group
APRIL 8, 2020
Supporting & alleviating the strain for employees. In 2018, Glassdoor named Wegmans as one of the best places to work in the US, a reflection of the effort the company puts into making sure that employees are treated with just as much respect and care as customers.
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