How to Prove the ROI of Your Voice of the Customer (VoC) Program
GetFeedback
JULY 19, 2019
We can all agree customers expect more of us than ever. Research reflects it, too: 76% of consumers expect companies to understand their needs and expectations. We can agree there are more customer interactions than ever before, and some of that is our own fault. The number of insights gleaned from the data.
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