PeopleMetrics
OCTOBER 19, 2021
session, our customer experience experts dive into these two methods, SMS & video feedback , to show you how modern companies are using them to get not only more feedback but richer feedback that drives results in your customer feedback program. Download the chart from this video. ? ? ?. Watch on YouTube. ? ? ?.
Eptica
NOVEMBER 7, 2018
Date: Wednesday, November 7, 2018 Author: Olivier Njamfa - CEO & Co-Founder 3 ways to deliver real value from Voice of the Customer insight. A more complete, actionable picture of what customers are thinking and feeling, helping brands understand the reason why, and therefore take action to solve issues.
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PeopleMetrics
JUNE 10, 2021
In this session, we walk you through how the customer feedback management process works when you're using a customer experience management tool like PeopleMetrics as the central hub of your Voice of the Customer (VoC) program. Download the chart from this video. ? ? ?. Watch on YouTube. ? ? ?. PeopleMetrics LIVE!
PeopleMetrics
NOVEMBER 9, 2021
We share how you can mix your market research and customer experience initiatives to get the most out of your budget and get actionable learnings from the data you collect. Download the chart from this video. ? ? ?. Read our CEO's book Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold" [link]. PeopleMetrics LIVE!
Experience Matters
DECEMBER 9, 2014
The B2B2C environment is complex and full of challenges that hamper companies’ ability to deliver great customer experience to their end customers, such as a lack of alignment with partners or a limited understanding of customers. Download report for $195. The bottom line : Engage your partners to engage your customers.
C Space
OCTOBER 22, 2020
To support our clients, we’re sharing the most valuable learnings from The Better Why: a report for insights leaders and customer activists. While every internal request is important, successful insight teams are best at qualifying and managing lower priority requests , either by finding quick solves or turning them down.
SurveySensum
AUGUST 31, 2023
A great SaaS feedback platform not only offers insights to refine your product based on real user experiences but also steers your product’s growth. Let’s journey into the realm of the top 7 SaaS customer satisfaction surveys that empower you in product adoption and SaaS customer retention. The best part?
Expert insights. Personalized for you.
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