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10 Best Anonymous Feedback Tools in 2024

SurveySensum

They allow employees to share their thoughts openly and honestly without fear of repercussions, leading to more accurate insights and actionable feedback for improving the employee experience. But the challenge is, with so many tools in the market, which one should you opt for? So, let’s dive in! What is an Anonymous Feedback Tool?

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Top 10 Microsoft Forms Alternatives to Try in 2021

SurveySparrow

First off – whether you are a Mac or a Windows user, you have probably heard at least one joke about Microsoft. Survey types: Classic, chat, NPS, 360°, offline, video surveys. Looking for Microsoft Forms alternatives? For existing users of the product, Microsoft Forms is easy to kick off and use. SurveySparrow. SurveyMonkey.

2021 52
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How to Hack Customer Empathy Like an Apple Store Genius

Comm100

This Mac is just too expensive. I felt that it was best to talk to customers on the phone too, until I found that I could resolve issues twice as fast via live chat. The first point on his manifesto is empathy. As Markkula wrote: “We will truly understand their needs better than any other company.” Feel, Felt, Found.

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Top 8 speech-to-text software tools to rejig your business

BirdEye

Speech-to-text software is a tool that listens to voice input via live speech or audio recordings and converts it into editable text. If this sounds like the solution you have been looking for, your search ends here. Table of contents What is speech-to-text software? How to choose the best speech-to-text software for your business?

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18 Best Websites to Learn Computer Troubleshooting and Tech Support

transcosmos Information Systems

Whether you’re a Mac or PC user, you can find troubleshooting help on this site. Computer Hope lives up to its name, as visiting the site will never give you the feeling that you have reached a dead end in your search for assistance with your computers. In such situations, you could choose from several options. Bleeping Computer.

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Winning the CX with Apps, Integrated Data Views, Custom Agent Desktops

Avaya

Over 50,000 apps were being downloaded per minute through the Apple App Store, and over 20 million messages were being sent via communication apps like WhatsApp. In fact, in 2014, over 40 % of customers were already using up to seven different service channels including live chat, email, social media, SMS and traditional phone.

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The Reasons Behind Apple’s Customer Loyalty and High NPS

Retently

Newer Mac laptops feature a “smart” fan. According to NPS Benchmarks , Apple’s NPS score in 2017 was a resounding 72 , which is significantly higher than the average NPS score of the consumer electronics industry. Apple’s continual focus on improving its Net Promoter Score has produced significant results for the company.

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