Innovation Magazine Multi-Channel Omnichannel 
Currency Alliance
JUNE 21, 2018
That’s been my feeling as I mull over this year’s Loyalty Magazine Awards, where Currency Alliance was proud to be Prime Sponsor. Technological Innovation. A pervasive trend of this year’s Loyalty Magazine Awards was the deployment of niche suppliers to deliver refreshing, remarkable customer experiences. Not anymore.
CSM Magazine
FEBRUARY 2, 2024
Powered by Genesys Cloud and supported by Sabio, Benenden’s solution equips them with next-generation capabilities to connect with members across digital channels and deliver a more personalised, efficient service. In a recent case study published by Sabio , Benenden Health can now roll out digital innovations to match member preferences.
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BirdEye
MAY 3, 2023
The choice of the right marketing channel can make or break a campaign. Choosing the most effective marketing channel can make sure that your efforts bring results. This blog post deals with everything you need to know to leverage the right channels and boost your business revenue.
CSM Magazine
MARCH 10, 2023
Multi-channel communications solutions provider, Ringover will exhibit at the Recruitment Agency Expo, hosted at the Excel London on 21 and 22 March, 2023. One such remedy to a rapidly-shifting market lies in multi-channel communications. million, an increase of 541,000 jobs from figures in 2019.
Uniphore
JANUARY 4, 2022
Self Serve Omnichannel AI-driven intelligent virtual assistant (IVA). Analyze Analytics and insights from 100% of interactions across all channels. At Uniphore Converse 2022, enterprise executives from CX to Sales will learn the latest innovations in automation, conversational AI and emotion intelligence.
CSM Magazine
SEPTEMBER 28, 2023
The multi-year agreement sees Sabio taking over the maintenance and support of Marsh’s Genesys Cloud customer service infrastructure. The new partnership also includes the provision of consultation services and technological innovation, bolstering Marsh’s ongoing commitment to modernising and optimising its business operations.
CSM Magazine
NOVEMBER 15, 2022
Its new Genesys Cloud contact centre will enable the business to strengthen its telephony operations as well as open up new channels for wider customer interaction. ” While voice remains its main channel, Genesys Cloud CX provides omnichannel support. . ” About Sabio Group. ” About Sabio Group.
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