perspectives report the-state-of-revenue-operations-high-tech-software 
Gainsight
APRIL 15, 2022
In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. But this is more than just a revenue transformation. . Spider-Man. The greatest characters never go out of style. Get Alignment.
GetFeedback
JANUARY 12, 2020
Great experiences lead to higher levels of customer loyalty which, over time, not only increases revenue growth but also reduces costs. . Just fixing everything reported by customers is not necessarily the best way to proceed. Should you fix all reported issues? . And for good reason. That’s not as easy as it seems.
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West Monroe
NOVEMBER 18, 2021
West Monroe recently released a survey on The State of Subscription Services Spending. That report showed some significant and consistent trends in the world of consumer subscription services spending. Many of our clients, however, don’t sell to consumers but are instead commercial software and service providers.
West Monroe
NOVEMBER 18, 2021
West Monroe recently released a survey on The State of Subscription Services Spending. That report showed some significant and consistent trends in the world of consumer subscription services spending. Many of our clients, however, don’t sell to consumers but are instead commercial software and service providers.
Kustomer
JUNE 17, 2021
Many companies, particularly in the tech sector, recognize that there needs to be a radical shift in how they approach modern CX. Many companies, particularly in the tech sector, recognize that there needs to be a radical shift in how they approach modern CX. Guiding Customers to Solutions Using Empathy. We need to do something now.’”
Gainsight
OCTOBER 1, 2021
When thinking about CS Operations, it’s best to think first about how the motion of operations works overall in a company. . Generally, when you consider operations, you think of the responsibilities that keep the company moving. Operations are in perpetual motion, managing every activity of the daily business.
transcosmos Information Systems
NOVEMBER 21, 2018
When even a tech giant can’t promise the security and integrity of its data, how can small players hope to defend themselves against malicious hackers? Hackers reportedly took advantage of a software bug that was introduced in a 2017 video uploading feature to gain ‘access tokens’ and take over some of the accounts.
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