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The complete guide to small business consulting

BirdEye

Small business owners must navigate complex challenges ranging from customer acquisition to human resource management and financial oversight, leaving them with an overwhelming amount of responsibilities to manage alone. Small business consultants can provide assistance in such cases.

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What Is a Financial Controller? Role & Responsibilities

Circular Edge

Blog Credit: Kristina Russo, September 13, 2021 (What Is a Financial Controller? Financial controllers are a varied group of accounting professionals. Universally, a financial controller is a company’s lead accountant, responsible for accurate financial statements and efficient accounting processes. Key Takeaways.

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Why a CRM is not sufficient for your Customer Success function?

CustomerSuccessBox

In the glorious business of the SaaS space, one underlying truth that determines the growth and scaling of the business is that it takes several months to recover the Customer Acquisition Cost (CAC) and get to the profitable zone at a unit economics level. There are typically two tools commonly used by SaaS businesses to manage this mission.

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A Guide to Reverse Logistics: How It Works, Types and Strategies

Circular Edge

Blog Credit: Abby Jenkins , January 14, 2021 (A Guide to Reverse Logistics: How It Works, Types and Strategies | NetSuite). Reverse logistics is a type of supply chain management that moves goods from customers back to the sellers or manufacturers. Other types of reverse logistics account for leases, repairs and product retirement.

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Key Account Management Playbooks: Your Secret Weapon for Proactive Risk Mitigation

SmartKarrot

In the ever-evolving realm of business, Key Account Management (KAM) remains a pivotal aspect of sustaining and nurturing crucial client relationships. The stakes in managing key accounts are high; these are typically the clients that account for a significant portion of revenue.

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Revealed: Top 4 Account Management Strategies That Will Serve You Well!

SmartKarrot

What is Strategic Account Management? This approach is called strategic account management for enterprises (also known as key account management). The Responsibility of Strategic Account Manager. Do you want to handle both accounts equally? Like what you are reading?

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How can the right onboarding process increase the renewal rate?

CustomerSuccessBox

As discussed in our previous blogs , a customer onboarding process should aim to achieve the following: Customer should be able to achieve their goals ASAP. Hence, there should be different onboarding processes for different use cases. Manage customer expectations. Economically not feasible for low paying customers.