BirdEye

FEBRUARY 21, 2023

These activities are designed to build brand awareness, drive sales and engagement, manage customer relationships, and promote products and services. When used effectively, social media marketing can be a powerful tool for driving sales and growing a business.

Social Media 98

Social Media Management Multi-Channel ROI 98

Gainsight

MARCH 21, 2019

You make the sale, close the deal. Every ex-customer is just another lead for a new sale. Number One: No return on investment—no return at renewal. And we never want to be in the bottom right—no ROI and they don’t like you. But is that true? Let’s play it out. Then you do nothing. What happens?

ROI 78

ROI Webinar Return on Investment Customers 78

Confirmit

OCTOBER 18, 2018

Despite this fact, and irrefutable evidence that existing customers are more valuable than new ones, customer retention has often taken a back seat to driving sales. Every business’ VoC nirvana is generating a true and measurable return on investment (ROI) from their VoC program. Learn More. Confirmit can prove it!

Customer Retention 45

Customer Retention Multi-Channel Net Promoter Score Return on Investment 45

Second to None

MAY 8, 2018

Email marketing remains one of the most effective ways to establish customer relationships and boost ecommerce sales. Although every campaign is different, email marketing campaigns deliver an average return on investment of 4400% for every dollar spent. No other marketing tactic comes close to matching this ROI.

Customer Journey 59

Customer Journey Brands Marketing Return on Investment 59

ChurnZero

MARCH 24, 2020

Forming parallels relationships makes it easier to keep your buyer engaged post-sale, through creating distinct spaces for strategic conversations vs. in-the weeds meetings, for trouble-shooting and the like. . . Upcoming Webinar: Unpacking the Power of the Executive Business Review. Reason #1: Be like your customers.

Webinar 60

Webinar Return on Investment Customer Success Customers 60

SmartKarrot

APRIL 15, 2022

Onboard new clients (post-sales) deliver best practice client training and ensure strong levels of client satisfaction. Generate thought leadership and webinars on key Market dynamics and/or best practice. Generate thought leadership and webinars on key Market dynamics and/or best practice. Apply here: [link].

Customer Success 19

Customer Success Return on Investment Webinar Leadership 19

Stella Connect

MAY 11, 2017

There’s input (investment) and output (ROI + waste). Your job is to create a sustainable power source with near 100% efficiency (high ROI, minimal waste). Talk about a return on investment. It even has the power to turn the contact center from a cost center into a profit center by closing the service-sales gap.

Voice of Customer 40

Voice of Customer Contact Center Return on Investment ROI 40

Team Support

FEBRUARY 23, 2021

Monitoring the return on investment (ROI) for the customer is therefore a vital capability, and in the other direction, driving recurring revenues for your company. Analysis of sales pricing, commitments and deal quality. Where does your customer support team fit in?

B2B 78

B2B Return on Investment ROI Webinar 78

SurveySparrow

APRIL 23, 2023

Efficient Use of Resources Focusing on quality leads allows you to optimize your marketing and sales efforts. By targeting prospects more likely to become customers, you can allocate your resources more effectively, resulting in a better return on investment (ROI). However, it comes with both benefits and drawbacks.

B2B 52

B2B Marketing Social Media Advertising 52

CSM Magazine

NOVEMBER 8, 2019

A CRM project requires a focus on technology, people and processes; only when all three are in harmony will you truly maximise your ROI.”. US companies found it even more difficult: 85% of them couldn’t accurately calculate their ROI. A webinar to discuss the findings of the report will take place at 11am on November 21st, 2019.

2019 45

2019 ROI Return on Investment Customer Relationship Management 45

Magellan Solutions

NOVEMBER 10, 2023

Try several forms, such as webinars, property tours with interactive experiences, and infographics, to see which ones your audience responds to the most. You invest time in nurturing leads and maintaining a long-term relationship with your audience rather than just focusing on chasing quick sales.

Marketing 52

Marketing Return on Investment ROI Social Media 52

Magellan Solutions

FEBRUARY 24, 2022

For this reason, every marketer’s top goal is to find leads and keep the sales pipeline going. This awareness and interest can be used to make sales right away like in TV and in the newspaper. Basically, B2B (Business to Business) lead generation deals with getting the information of businesses to pitch a sale.

Social Media 40

Social Media B2B B2C Sales 40

Pointillist

JULY 25, 2018

and delivers meaningful ROI. Training is most successful when conducted in-person but if that is not an option, a live webinar would work too. Top Telecom Provider Rapidly Quantifies ROI with Pointillist A large, top 5 U.S. Groups of 2 to 5 users are ideal so the trainer can provide personal attention to each user.

Customer Journey 43

Customer Journey Events Metrics Government 43

Alliance by IFS

JANUARY 6, 2016

We recently released a new infographic as well as co-presented on a webinar with Aberdeen Group, “Discovering Untapped Value in Your Service Infrastructure,” that outlines key strategies for unlocking these hidden benefits. Listen to “ Discovering Untapped Value in Your Service Infrastructure ” webinar.

Return on Investment 20

Return on Investment Webinar Measurement Technology 20

Confirmit

MAY 29, 2018

We recommend you follow the 5 stages below to ensure your VoC program delivers the insight you need to build strong customer experiences, create competitive advantage and generate ROI. How Do You Know the Voice of the Customer Works? Learn more about Confirmit’s Voice of the Customer solutions. Interesting Links.

Multi-Channel 40

Multi-Channel Customer Journey Mapping White Paper Competitive Advantage 40

Thematic

NOVEMBER 13, 2018

With VOC programs, organizations are able to make highly-informed strategic decisions that contribute to a positive return on investment and ultimately an improved customer experience. This section is courtesy of our webinar with Lynn Hunsaker. Demonstrate strategic ROI for customer experience value.

Voice of Customer 101

Voice of Customer Net Promoter Score ROI NPS 101