CSM Magazine

JANUARY 24, 2023

In this article, Palak Dalal Bhatia, CEO and Founder of IrisAgent, explains how AI-powered automated tagging can provide a reliable source of customer feedback for Product Managers. Manual tagging is time-consuming and prone to human error. This is where AI-powered tagging and insights derived from tagging data come to the rescue.

Insights 52

Insights Management Roadmap Feedback 52

SurveySensum

MAY 9, 2022

Create beta users out of your promoters. Anyone can post & tag anyone else there. Or, you can create a referral program where you can award them for the referrals. Create beta users out of your promoters. Because promoters are always willing to help and make the best Beta users. and it works wonders. .

Feedback 52

Feedback Chief Customer Officer Customers Webinar 52

Hero Digital

MAY 21, 2019

Global Site Tags to Collect First Party Hashed Data. Luckily for us, Google is stepping in to collect and hash first party customer data directly from existing website forms and distribute into customer match lists on Google Ads through the Global Site Tag, meaning no tagging or tracking updates are required for clients.

Marketing 50

Marketing Advertising Touchpoint Return on Investment 50

SurveySensum

JANUARY 24, 2024

Jeremy Watkin , director at Director of Custserv and NumberBarn : We currently have our team and anytime they handle a ticket where a customer asks for a specific feature that we don’t offer, we have them tag that ticket and they go through those periodically to see what customers are asking for.

Roadmap 52

Roadmap Feedback Demo Customers 52

Gainsight

JANUARY 17, 2020

From a bigger, strategic roadmap perspective, we get that from our executive business reviews or our insider program. We tag each piece of feedback with the impacted account, the feature area, and its priority to the customer. Those teams tag us when they come across feedback that’s worth our notice.

Feedback 117

Feedback Roadmap Demo ROI 117

Totango

MAY 20, 2020

Stream Account & User Tag Information Using Customer Data Hub API. Tags are used to automatically highlight important insights about accounts and users and play an important role in triggering automation like SuccessPlays and Campaigns. Now, tag information can be easily streamed to Totango via Customer Data Hub API.

Webinar 62

Webinar Information Blog Article 62

Centercode

OCTOBER 14, 2020

A day-long usability test or a one-off beta can’t keep up with the consistency that comes from sustained use in the hands (and home offices) of your customers. Centercode allows you to automatically tag security-related issues and other feedback that testers report.

Connections 98

Connections Wireless Customers Feedback 98