CSM Magazine

JANUARY 27, 2023

Administrators may schedule meetings, set up committees, create surveys, solicit votes, share information, build agenda templates, and use a board meeting app. Meeting agendas can be produced once and used again or stored as templates. All documents are uploaded to the cloud rather than taking up time with physical copies.

Document 52

Document Government Reference Healthcare 52

Gainsight

MARCH 31, 2020

are keeping close tabs on their expenses and cash. I also observe that some high-performing CSMs have their own templates that they find impactful with their customers on a frequent basis but the rest of the team is not aware or don’t use the same template. In these uncertain times, companies (rightly so!)

Customer Success 85

Customer Success E Commerce E-support NPS 85

ProProfs Chat

JUNE 25, 2021

Qualtrics is one of the most sought after survey maker software in the market. Versatile features like interesting question types , survey scheduling option, survey reminders, and advanced analytics features are all that you need to create a basic survey in a hassle-free manner. In-Depth but Complex Survey Analysis.

Net Promoter Score 52

Net Promoter Score Social Media NPS Marketing 52

Retently

JULY 17, 2018

If you are in healthcare, you shouldn’t compare yourself to a company that provides Internet services. Cultural differences can influence NPS survey perception a lot. Big companies may have the financial means to do an independent survey, whereas small companies will most probably measure it on their own.

Net Promoter Score 167

Net Promoter Score NPS 2018 Customer Satisfaction 167

SurveyGizmo

OCTOBER 28, 2021

Effective Survey Questions Require Careful Consideration. Surveys should always serve a purpose and contribute to a greater end goal. But crafting effective survey questions can be tougher than expected. Related: The Alchemer guide on how to write better survey questions pertaining to gender.

Net Promoter Score 98

Net Promoter Score Healthcare NPS Insights 98

SurveySparrow

MAY 2, 2024

SurveySparrow: The Feature-Rich No Code Form Builder SurveySparrow is renowned for its powerful conversational surveys, enabling you to create forms in seconds without coding. Its AI survey feature simplifies form creation tremendously—describe what you need, and your survey is ready to distribute in minutes. G2 Rating : 4.6/5

E Commerce 52

E Commerce E-support Feedback Demo 52

Retently

MARCH 26, 2024

Whether you need more affordable pricing, specialized features, or differing levels of complexity, our guide dives into the top survey solutions vying for your attention. Choosing a survey tool is about more than just the immediate benefits. In search of Qualtrics alternatives? Why Look Beyond Qualtrics?

2024 78

2024 Multi-Channel NPS Feedback 78

Kustomer

NOVEMBER 7, 2023

Pricing considerations Zendesk is considered a premium service with an expensive subscription that may not be within the budget range for startups. Limited customer support and a steep learning curve On top of being expensive, Zendesk can also be quite feature-heavy with a steep learning curve before getting ramped up with the platform.

2024 52

2024 Multi-Channel E-support Social Media 52

Grade.us

AUGUST 5, 2019

Are reviews an important part of healthcare? Why would healthcare professionals choose to focus their valuable time and attention on reviews? If you're the only healthcare facility in your area doesn't that mean patients have to come to you? Like it or not, it's important to healthcare providers as well. Not exactly.

Healthcare 34

Healthcare Competitive Advantage Insurance Hospitality 34

SurveySparrow

OCTOBER 12, 2023

Now, are you wondering “Isn’t that what a survey does?” While surveys and questionnaires are often used interchangeably, they refer to completely different aspects of data collection. It’s the tool used within a survey to collect data. It’s the tool used within a survey to collect data.

Feedback 52

Feedback Measurement Insights Customer Satisfaction 52

BirdEye

NOVEMBER 29, 2023

This especially comes in handy for healthcare businesses to collect patient information via HIPAA-compliant intake forms and confirm slots. Using AI in healthcare via chatbots can significantly improve customer experience, allow staff to handle on-ground issues, and reduce the risk of dropped leads.

Social Media 58

Social Media 2024 Omnichannel Interaction 58

SurveySparrow

DECEMBER 19, 2020

A survey conducted by Flexjobs stated that before the crisis, 5% of employed and 7% of unemployed workers said they have poor mental health. They would face extreme anxiety over their future, personal, and professional expenses. . Conduct surveys to know if your employees have any concerns or questions about the management process.

Financial 52

Financial Hotels Communication Magazine 52

SurveySparrow

JANUARY 2, 2023

This omnichannel feedback solution has come a long way from being a survey tool to a complete customer experience management platform. Survey types- Go classic, chat, NPS , 360° feedback , or offline with this tool. Survey types- Go classic, chat, NPS , 360° feedback , or offline with this tool. Enters SurveySparrow. With a 4.8/5

2023 52

2023 Multi-Channel Omnichannel Sales 52

SurveySparrow

JANUARY 2, 2023

This omnichannel feedback solution has come a long way from being a survey tool to a complete customer experience management platform. Survey types- Go classic, chat, NPS , 360° feedback , or offline with this tool. Survey types- Go classic, chat, NPS , 360° feedback , or offline with this tool. Enters SurveySparrow. With a 4.8/5

2023 52

2023 Multi-Channel Omnichannel Sales 52

Qualtrics

APRIL 5, 2021

It typically combines survey tools with analytics and reporting capabilities, enabling users to field a study, gather results, and turn data into insights — all on a single platform. In the 1940s and 1950s, survey responses were collected in person or via mail, and results were painstakingly coded, tabulated, and analyzed for insights.

2021 26

2021 Marketing Multi-Channel Insights 26

Grade.us

JUNE 2, 2020

GatherUp has the standard ORM and CX features — request and respond to reviews, monitor listings, send and receive surveys, manage customer feedback and support, etc. Net Promoter Scores, optional survey questions, first-party reviews, and third party reviews — all from the same customer. Multiple request modes. per location.

2020 47

2020 Management Net Promoter Score Multi-Channel 47