4 out of 5 organizations have not increased their customer satisfaction since 2010!
Beyond Philosophy
MARCH 16, 2023
I’ve followed the American Customer Satisfaction Institute (ACSI) results since I started Beyond Philosophy in 2002. So, I wanted to share his insight here with you, too. After all, whenever someone comes in with a competitive advantage, everyone adopts that innovation as quickly as possible to keep up with that company.
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