Remove 2005 Remove Communication Remove Sales Remove Social Media
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Social media demographics: Leveraging the right data in 2023

BirdEye

If you’re a marketer or business owner looking to stay ahead of the competition, understanding social media demographics is essential. As these platforms progress, the type of social media user will continue to shift. For example, take age groups on social media.

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Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

Some brands think that dealing with customers with uniform responses and procedures increases their efficiency and effectivity—when, in fact, some customers may feel alienated if the support agents of a company do not match their communication styles with the expectations of the age group they are dealing with. Matures- born before 1945.

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Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

Some brands think that dealing with customers with uniform responses and procedures increases their efficiency and effectivity—when, in fact, some customers may feel alienated if the support agents of a company do not match their communication styles with the expectations of the age group they are dealing with. Matures- born before 1945.

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The Best Natural Language Processing (NLP) Solutions Providers

CSM Magazine

Exceed AI is an NLP and virtual assistant provider that offers edge-cutting solutions to sales and marketing teams. What makes it vital is how its virtual sales assistant software utilizes conversational AI to ensure that each lead is followed up with and nurtured. It’s a US-based company that was founded in 2005.

2005 98
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Can personal customer service survive in a digital world?

Service Untitled

We know that customers have the power to choose from a myriad of options, and most of us revel in the latest technological trends to communicate, but what happens when a service or a product goes awry? From the moment a customer walks through the door, the way he is treated beyond what is expected still makes the difference. The conversion.

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Top QuestionPro Alternatives of 2021

SurveySparrow

In the past decade, businesses have discovered the sheer power of data, whether for targeted advertising or a more efficient sales strategy. From making market research easier to facilitating internal communications, online surveys help businesses in many ways. Businesses have plenty of use cases for survey tools like QuestionPro.

2021 52
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Everything You Need to Know about Text Analytics

Lumoa

Feedback arrives in other forms as well: pure text sent via various channels directly to the company, comments in social media, reviews in application stores and online stores etc. They expect actions and communication. When your customer sends you their feedback, they expect it to be read.

NPS 121