Grade.us

JULY 28, 2020

713,300 residents in residential care communities. In 2011, about 4,742,500 patients received services from home health agencies. If senior care providers want a review from residents, they may need to provide them with the one-on-one support they need. 1,383,700 residents in nursing homes. “By 2034, there will be 77.0

Advertising 42

Advertising E-support Social Media 2012 42

C Space

MAY 7, 2020

Chinese e-commerce giant Alibaba has launched a new luxury platform targeting younger consumers that also aims to help high-end brands shed excess inventory built up during the global lockdown. Keep checking back here for the latest updates on how brands are dealing with coronavirus.

2020 52

2020 Brands E Commerce E-support 52

ChurnZero

AUGUST 25, 2020

Her focus is on capital-efficient , go-to-market strategies across sales, marketing, customer success and support. H e subsequently served as SVP/GM of the SteelBrick business unit until May 2017 when he left to refocus on entrepreneurial adventures.

Chief Customer Officer 69

Chief Customer Officer E-support 2011 2012 69

SurveySparrow

FEBRUARY 23, 2024

Source: Wufoo This Cloud-based form builder was founded in 2006 by the trio- Chris Campbell, Kevin Hale, and Ryan Campbell and was acquired by SurveyMonkey in 2011. Pros Customer Support: Some users praised their customer service in a g2 review. Customer Support Jotform Jotform’s support team is available round the clock!

2006 52

2006 E-support 2011 NPS 52

SurveySensum

JULY 14, 2020

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. Roy Atkinson is one of the top influencers in the service and support industry.

2020 132

2020 Customer Experience Magazine Consulting 132

SmartKarrot

JANUARY 18, 2022

Found by Abhijit Pattanaik in 2016, Playtonia is an e-sports platform technology company that helps online gamers connect and develop communities. The SaaS company arranges and promotes a variety of e-sports leagues for gamers. Found in 2011 by Pavan Sondur and Prashant Kumar, Unbxd is another popular SaaS company in India.

2011 11

2011 E Commerce E-support 2008 11

Magellan Solutions

MARCH 4, 2020

Some of the most common outsourced services are data processing, photo editing, e-commerce management , website design, and search engine marketing. There are many reasons why some US companies outsource their IT support to India. The deal included services such as IT help desk, desk-side services, and application support.

E Commerce 64

E Commerce E-support Call Center Government 64

Comm100

NOVEMBER 13, 2022

Today’s customers look for fast, convenient, and personalized support that allows them to connect with brands how, where, and when they want. 99% of customers now believe that companies need to improve their service and support. In 2021, this meant that 48% of organizations diversified the digital channels they support.

Customer Service 78

Customer Service Omnichannel Social Media 2021 78

Inbenta

NOVEMBER 13, 2017

Google added “personalized recognition” to Voice Search on its Android phones in 2010 as well as its Chrome browser in 2011. The artificial intelligent chatbot: Chatbots have existed since Eliza was billed in 1966 as the world’s first ‘chatterbot’ capable of communicating with humans as a psychotherapist would.

2010 109

2010 E Commerce E-support 2011 109

ProProfs Chat

JULY 30, 2021

Stackla research brings forth the fact that 86% of customers look out for brand authenticity before they support a brand. What we’re seeing is that a broad base investment in our people, restaurants and menu improvements all communicate a business on the move and heading in a direction our customers want us to.”.

Brands 111

Brands Net Promoter Score Social Media E Commerce 111

SurveySparrow

MAY 9, 2024

Everything is Video and Image-supported. It e nhances accessibility with features like Read Aloud, Audio Responses, translation, leveled text , and more. The platform’s interactive features help you communicate two-way. Then, roll them out and analyze the data in real-time. Tailor personalized content! That’s not it!

Presentation 52

Presentation Interaction Engagement 2011 52

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,

Customer Service 52

Customer Service Customer Experience Magazine Books 52

Experience Matters

APRIL 7, 2015

We not only want to provide clients with the best technology in order to make them VoC heroes, but give them consulting support when they need it, based on the Confirmit Voices methodology which was launched in 2011, a flexible model which can be customized to each client’s business needs.

2015 97

2015 Multi-Channel 2014 CEM 97

SmartKarrot

FEBRUARY 3, 2022

Founded in: 2011. Hi Platform uses artificial intelligence to help businesses learn what their customers are saying about them on social media, automate customer support, and engage with them in real-time. Founded in: 2011. Cloud Shop supports both iOS and Android devices. Founded in: 2011. Founded in: 2011.

E Commerce 10

E Commerce 2011 2012 2013 10

SmartKarrot

JANUARY 28, 2022

To Communications Service Providers. Founded in: 2011. The platform offers many features, including HR support, natural insurance, benefits management and administration, integrations like ERP and HRIS, and reporting. Founded in: 2011. Founded in: 2011. Like what you are reading? Sign up for our newsletter.

2015 10

2015 2011 2006 2010 10