CloudCherry
JULY 25, 2018
The MIT Technology Review: Getting To Iconic report is based on surveys conducted with over 550 business executives at global firms—including retail, IT, logistics, healthcare, IT, and more— in over 30 countries between May and July 2017. Optimizing technology. Likelihood to use leading-edge technology solutions.
SuiteCX
FEBRUARY 7, 2017
Step 2 – Deliver on the brand promise. It’s probably been a while since you thought about your brand promise. What are you doing that is building your brand value and what are you doing that is detracting from it? How consistent is the brand experience across channels? Here is to a growth oriented 2017!
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SuiteCX
FEBRUARY 7, 2017
Step 2 – Deliver on the brand promise. It’s probably been a while since you thought about your brand promise. What are you doing that is building your brand value and what are you doing that is detracting from it? How consistent is the brand experience across channels? Here is to a growth oriented 2017!
ShepHyken
OCTOBER 13, 2017
So, what’s the future of brand loyalty? Well, it sounds a whole lot like the past… except there’s a lot more technology at retailers’ disposal to help make consumers’ high expectations a reality. Is your brand eco-focused? Did you catch Intelligence Report 2017? Build relationships with better engagement.
CSM Magazine
MAY 1, 2018
The UK banking industry is nothing short of cut-throat with financial giant Barclays losing more than 10,000 customers during the second quarter of 2017. According to the Current Account Switch Service (CASS,) the main culprit responsible for the devastating loss of customers: continuous unsatisfactory customer experiences.
PK
JULY 25, 2019
Emotionally connected customers have a 306% higher lifetime value , which means brands have to find ways to show you care. One way to do that is through meaningful events that overdeliver on value. Events have the potential to be a highlight in your customer journey and communicate your brand values in a memorable way.
Strativity
APRIL 27, 2023
The Post article was on the heels of articles from Restaurant Business (2018) and The New York Times (2017)—both asserting that there may be too many restaurants. It’s hard to underscore the franchise value concept enough. Technology is a means, not an end. Insight and data must work together to fuel technology investments.
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