Remove 2017 Remove Innovation Remove Loyalty Programs Remove Technology
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Customer Experience Conferences and Events to Attend in 2017

ReviewTrackers

To help your leaders and managers in your organization become CX experts, we compiled a list of customer experience conferences and events to attend this 2017. When: July 4 to 5, 2017. When: June 5 to 7, 2017. When: May 16 to 17, 2017. When: June 20 to 21, 2017. When: July 17 to 19, 2017. Where: London, UK.

2017 50
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Next-Generation Loyalty Marketing (for experts)

Currency Alliance

This presentation is about driving customer engagement, and how the loyalty industry is transforming in order to engage with the mid-tail and long-tail customer. Loyalty programs must evolve to keep customers engaged. Every business needs a loyalty strategy, but not every business needs a loyalty points program.

Loyalty 98
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5 Top Customer Service Articles for the Week of July 24, 2017

ShepHyken

The point is, don’t be misled to think customer service solutions driven by technology or social media doesn’t apply to an older generation. 5 Fresh Examples of Customer Experience Innovation by Blake Morgan. My Comment: If your organization has a customer loyalty program, you’ll find this article of great interest.

Article 51
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5 Top Customer Service Articles for the Week of July 24, 2017

ShepHyken

The point is, don’t be misled to think customer service solutions driven by technology or social media doesn’t apply to an older generation. 5 Fresh Examples of Customer Experience Innovation by Blake Morgan. My Comment: If your organization has a customer loyalty program, you’ll find this article of great interest.

2017 28
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Delight Your Customers by Improving Retail Customer Service

SurveySensum

Also, create a positive work environment where happy employees foster teamwork, innovation, and personal growth, going the extra mile to enhance customer satisfaction. By focusing on these key elements, businesses can elevate their online customer service, fostering satisfaction, trust, and loyalty among customers.

Retail 52
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The Experience Margin: Only CX can save retail brands

Currency Alliance

This has come at the cost of innovation, experimentation, and ultimately customer experience. Agile technology businesses, meanwhile, take advantage with gusto of the retail establishment’s sluggishness in embracing change. Tesco had once been considered a market leader in launching its loyalty program.

Retail 110
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Delight Your Customers by Improving Retail Customer Service

SurveySensum

Also, create a positive work environment where happy employees foster teamwork, innovation, and personal growth, going the extra mile to enhance customer satisfaction. By focusing on these key elements, businesses can elevate their online customer service, fostering satisfaction, trust, and loyalty among customers.

Retail 40