Remove 2020 Remove Connections Remove Innovation Remove Wireless
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Delivering world-class customer service – lessons from The Mouse

Talkdesk

Register now for Opentalk 2020 Virtual and learn from former Walt Disney World CX leader, Dennis Snow. This free, immersive experience will give you access to extraordinary insights from the most disruptive and innovative speakers in customer experience (CX). Sign up by May 1, 2020. Sign up by May 1, 2020. Save the date!

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5 Innovative Tech Tools Upgrading Home Improvements

Oracle

According to a mid-2020 Porch.com survey , three in four US homeowners completed at least one home improvement project since the start of the pandemic. Wireless LED lightbulbs. The serious DIYer should consider investing in smart tools that can connect via Bluetooth to phones and other devices that help program them for daily use.

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Robots – the future of customer service?

Eptica

The rise of the robots Of course, there’s a wide range of technology available to assist the customer experience – from the mundane to the extremely innovative. They don’t want to email, tweet or phone, but are forced down these channels, adding to frustration and damaging the customer relationship.

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Here today, gone tomorrow?

C Space

Elizabeth Caffrey is an Associate Director of C Space’s Product Innovation team. History paints him as a pretty unlikeable figure, but he was an innovator in his own right. Everything is going to be wireless. In a digital and wireless world, with one device for everything, who needs coins and cash? Elizabeth Caffrey.

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MetTel Employees Win Stevie Awards for Customer Service Professional of the Year

CSM Magazine

“These awards highlight the superior work MetTel’s CX team continues to demonstrate through their tremendous dedication, innovative solutions and customer-first approach,” said Marshall Aronow, CEO of MetTel. The award recognizes MetTel’s tremendous success in 2020, with the company securing $1.3

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The impact of the Internet of Things on customer service in Asia

Eptica

No wonder that ABI Research predicts there will be 30 billion IoT devices connecting to the internet by 2020. The Digital India program is creating 100 smart cities in its first phase , as well as investing in IoT innovation hubs and other digital infrastructure.

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Upgrading and Innovating, How Technology Can Help Keep You Relevant

CSM Magazine

In the wake of the 2020 COVID-19 pandemic things changed. The way we work, the way we connect and the way we buy products shifted immensely thanks to restrictions imposed by governments in order to try and stop the spread of COVID. 5G is the latest in wireless internet technology. 5G is certainly one to keep an eye on.