5 Top Customer Service Articles of the Week 8-1-2022
ShepHyken
AUGUST 1, 2022
Despite Importance of Customer Engagement, Few Companies Excel at It, HBR Finds by destinationCRM. Destination CRM) In a new report, HBR found that while 88 percent of global business leaders recognize that customer engagement has a significant impact on their organizations’ bottom line. They want B2C-like experiences.
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