Lithium

FEBRUARY 28, 2023

There is Meta, the brand, and there is the all-encompassing term, metaverse, which essentially means multiple worlds enabled through augmented and/or fully virtual experiences, where people can interact, work, play and more. Brands and communities looking to build here, will start as all communities do, around a sense of collective meaning.

Social Media 93

Social Media Fashion Entertainment Connections 93

CSM Magazine

SEPTEMBER 8, 2023

As of 2022, global e-commerce sales surpassed $5.7 Besides the evident entertainment value, interactive content plays another vital role—it’s a treasure trove of insights. After all, in the age of social media, shareability equates to free advertising. trillion, underlining the sector’s explosive growth.

E Commerce 52

E Commerce Loyalty Engagement Customer Engagement 52

SurveySensum

JULY 4, 2023

billion , representing a 9% growth compared to the same period in 2022. Customers have multiple touchpoints with your brand, from clicking on your website to watching a product demo or making a purchase. Basically why and how customers are interacting with your brand. Look for common themes, issues, and trends. Think about it!

Customer Satisfaction 52

Customer Satisfaction Social Media Touchpoint Feedback 52

SurveySensum

JULY 4, 2023

billion , representing a 9% growth compared to the same period in 2022. Customers have multiple touchpoints with your brand, from clicking on your website to watching a product demo or making a purchase. Basically why and how customers are interacting with your brand. Look for common themes, issues, and trends. Think about it!

Customer Satisfaction 52

Customer Satisfaction Social Media Touchpoint Feedback 52

Call Experts

APRIL 28, 2022

Podcasts have been a popular form of entertainment since the 2000s, when iTunes made them readily accessible to the average person. Podcasts are a great way to learn something new, get entertained, or be inspired. In the age of social media, it’s essential to offer your customers excellent service.

Customer Service 52

Customer Service Entertainment Exceptional Customer Service Social Media 52

Lithium

MARCH 1, 2022

The trouble here is that TikTok marketing isn’t like marketing on other social media channels; businesses have to buy into existing trends and make their content not only relevant but casual and entertaining. Through many trials and many, many errors, we’ve learned what it takes to enter the TikTok space as a brand.

E-support 52

E-support 2022 Webinar Entertainment 52

UJET

AUGUST 6, 2019

With the launch of smartphones and social media, channels became more augmented. . The question now is how can brands tap into the rich functionality of smartphones in order to provide a truly one-of-a-kind support experience? . Statista predicts that by 2022, this number will reach 258.2 Follow the demographics.

Social Media 78

Social Media Entertainment Retail Download 78

SurveySparrow

DECEMBER 11, 2020

You see, when you invest in advertising and show up in front of your customers during a crisis, they’ll remember your brand. This will create a positive, kind, empathic brand image in front of your customers. During the slowdown, people start to engage more with social media and social ads.

Advertising 52

Advertising Social Media 2009 Brands 52

Ascribe

SEPTEMBER 16, 2023

Generative AI already positively impacts the industry, especially in analyzing open-ends from surveys, social media, reviews and other sources. In November 2022, generative AI was launched globally. It has been used in the industry for nearly a decade. Where are we at currently?

Social Media 52

Social Media NPS 2022 Insights 52

Avaya

APRIL 9, 2019

Athletes are more entertaining, stats are more revealing, tech is more advanced, and the experience is prime! Digital Media & Streaming: Where Is It Headed? This spans sports, media, fan transactions, betting and more. But now… the business of sports has grown infinitely and means so much more.

Sports 51

Sports Entertainment Contact Center 2019 51

SurveySparrow

JUNE 20, 2022

To find out the NPS score of your product and brand as a whole. A chatbot will work just fine on social media, and messaging platforms, while doing a superb job on the website. Because 68% of people have a more favorable view of brands that offer proactive customer service. For lead capturing. billion in 2026!

Customer Service 52

Customer Service 2022 2026 Apparel 52

SurveySparrow

SEPTEMBER 28, 2021

Businesses integrate these platforms on their website, social media, SMS marketing, and other messaging channels. According to a report by Juniper Research , business-related costs are expected to reduce by over USD 8bn annually by 2022, thanks to Artificial Intelligence. Conversational ai would play a massive role in that.

2021 52

2021 E-support Social Media E Commerce 52

Gainsight

JULY 7, 2021

Pulse 2022? Did the cost-saving benefits of going virtual outweigh the additional costs of hosting, housing, entertaining and catering to live attendees? What would be the long-term ROI of virtual events when it came to brand awareness, pipeline and bookings? Use Content and Social Media to Differentiate Your Hybrid Event.

2021 45

2021 Events Social Media 2013 45

Lithium

JUNE 7, 2022

The partnership includes new TikTok API integrations, making it fast and easy for social media managers to manage their accounts and scale their content on TikTok—all without leaving the Khoros platform. Maximize your presence on the world’s fastest growing digital entertainment platform. TikTok Moderation Has Arrived!

Social Media 10

Social Media Roadmap Webinar Entertainment 10

CustomerSuccessBox

FEBRUARY 28, 2022

Bonus Read: 2022 will all be about these Customer Success KPIs. Hubspot is a software company offering solutions for customer service, sales, and marketing with tools such as live chat, social media marketing, CRM, web analytics, lead generation, and more. And Zoom is an example of that.

E Commerce 52

E Commerce E-support Customer Retention Sales 52