2024 Brands Competitive Advantage Consumers 
InMoment XI
APRIL 25, 2024
Did you know that over half of financial services consumers say they have low trust in their provider? And, of those consumers, only 34% of them would recommend their brand to friends and family. Since finances are such a personal part of our lives, consumers in the industry are the most withholding of their trust.
InMoment XI
APRIL 3, 2024
The customer experience—how buyers feel about their collective interactions with a brand—defines and motivates customer action. It sets the tone for the entire company/consumer relationship. The digital customer experience has become an essential part of the way that consumers navigate the marketplace.
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InMoment XI
FEBRUARY 2, 2024
In the rapidly changing consumer market, the highest customer-rated Integrated CX company, InMoment, took a bold and proactive approach. On Thursday, January 25th, we hosted the “Changing The Game” event in Austin, TX—a crucible for innovative ideas and game-changing strategies to address the consumer market in 2024 and beyond.
InMoment XI
FEBRUARY 5, 2024
Whether you operate in retail, financial services, insurance, or any other industry, consumers will not purchase your product or services if you have poor Google business reviews. Consumer Trust: Positive reviews build trust and confidence in a business, while negative reviews may lead potential customers to reconsider.
InMoment XI
JUNE 13, 2024
REPORT InMoment Named a Leader in The Forrester Wave : Text Mining And Analytics Platforms, Q2 2024 Learn how InMoment is pioneering innovative solutions for businesses to extract insights and drive meaningful change from their unstructured text data. This is particularly useful for brands to monitor their reputation online.
BirdEye
JANUARY 25, 2024
As we step into 2024, it’s time to dive deep and truly understand the role these profiles play in the success stories of businesses everywhere. High usage in legal businesses (67%), consumer goods/services (63%), and automotive (44%). 33% of verified Google Business Profiles use Google messages.
BirdEye
JANUARY 25, 2024
As we step into 2024, it’s time to dive deep and truly understand the role these profiles play in the success stories of businesses everywhere. High usage in legal businesses (67%), consumer goods/services (63%), and automotive (44%). 33% of verified Google Business Profiles use Google messages.
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