BirdEye
DECEMBER 21, 2022
Social media is an ever-changing landscape where trends rise and fall every day. If you aren’t keeping a close eye on the latest social media trends, you might be left guessing while your follower count decreases. They’ve continued to invest in their ad platform, allowing businesses to bolster their brand awareness.
Lumoa
NOVEMBER 17, 2022
AI-powered customer support could save businesses $80 billion in labor costs by 2026. . Public social media reviews can provide insight into competitor pricing and allow businesses to adjust their offering to suit. Another measure of customer satisfaction is communicating with your customers on social media platforms.
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NetBase
MARCH 27, 2020
Able to stay one step ahead of consumers, offering what they want, when they want it, ecommerce brands using social insight have early access to consumer conversation and are winning market share. Staying on top of today’s social commentary is vital to the heartbeat of any good business, company or brand. We know a place.
CSM Magazine
JANUARY 16, 2023
Changing a flight and getting help with a booking can now only be done through WhatsApp, live chat services, email, text and social media messaging. Stats show around half of people say they have been ignored by brands when they have used messaging apps or social media channels over the last year.
BirdEye
FEBRUARY 21, 2023
Are you curious about how people use social media? Social media statistics can provide valuable insights into these questions and more. From Facebook’s total users to Twitter’s average daily tweets, there are so many facts that help us better understand how we interact with social networks. Let’s get started.
NetBase
JULY 2, 2020
Brands need to be prepared to accommodate the demand for it or risk losing out. And keep these stats in mind as you go: The grocery segment of eCommerce is expecting explosive growth by 2026. And there are any number of geographical comparisons to be made that can help global brands with context for various segments.
Playvox
APRIL 4, 2023
They’re protecting and building your company’s brand — no matter what they have to deal with from customers. The study also revealed that customers are turning to digital channels to complain more often than phone calls, with 32% of customers surveyed sharing their complaints on social media. But a new problem is emerging.
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