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7 Customer Marketing Strategies to Increase SaaS Retention

ChurnZero

You know the one: leads. But if you’re like most companies, when it comes to attracting your customers, the only thing your marketing’s dropping is the ball. But if you’re like most companies, when it comes to attracting your customers, the only thing your marketing’s dropping is the ball.

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How Do Clear Sales Recruiting Strategies Impact Sales Team Turnover?

Integrity Solutions

As a sales manager, it’s pretty frustrating when you spend a significant amount of time and energy coaching and developing someone only to discover in the end that, well, it’s not you, it’s them. In some cases, it’s not about the salesperson’s knowledge and skills or even their passion for your products or services.

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How to Carve your Customer Success Career Path?

CustomerSuccessBox

This is why it’s quite surprising to know that the profession of customer success specialist has been marked universally as a high-demand job profile. Read further to know how can you progress through the customer success career path. Additional Read: The key responsibilities of the Customer Success Manager.

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Why Pulse 2019 Will Be Even Better Than Last Year

Gainsight

Click here to read last year’s Pulse recap blog and scroll down to the bottom. So we’re weeks away from Pulse 2019, and guess where I’m drafting this blog post? Speaking of 2020, that’s the theme of Pulse 2019: 20/20. What’s your job going to look like in 2020 and beyond? I’ll wait!

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The Complete Customer Service Training Guide

ProProfs Chat

Did you know that 56% of people around the globe believe that companies need to take action on feedback provided by their customers? Well, customer feedback is exactly what’s going to help your business improve its customer service process efficiently. Helps operators to learn at their own pace.

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Top 5 Market Research Methods And Tools

SurveySparrow

You will need to depend on reliable data obtained from Market Research to ensure success and minimize risks. Perhaps you would like to know why some product sales show a stellar performance whereas others don’t! Market Research makes sense of the vast data at your fingertips and lets you make informed decisions.

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Loyalty Marketing For CEOs: Add Enterprise Value To Your Business

Currency Alliance

If a new CEO replaced you tomorrow, and had no previous connection to the current loyalty program, what changes do you think she would make? As CEO, the time you can dedicate to your loyalty program is probably close to zero. Uncover the mountains of gold in your mid-long tail customers. You can be one of those CEOs.

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