Team Support

MAY 11, 2021

“You’re not paying close enough attention to your customers.”. This blog provides the highlights from their talk. At TeamSupport we have a belief that B2B companies are neglecting their existing customers in favor of focusing on new business. 1 So, for to continue to flow, customers must continue to use your products.

2020 98

2020 B2B Customer Success Metrics 98

SurveySensum

AUGUST 17, 2023

Net Promoter Score (NPS) scores serve a purpose beyond measuring customer satisfaction; they offer cues for upselling and cross-selling opportunities. When customers give high NPS scores, it signifies their satisfaction and loyalty. To calculate the score, you need to create and send a short NPS survey to your customers.

NPS 52

NPS Net Promoter Score Demo Customer Satisfaction 52

SurveySensum

FEBRUARY 27, 2024

At the heart of any successful organization lies its workforce, and the key to unlocking the full potential lies in ensuring your employee satisfaction and well-being. In fact, happy and satisfied employees are 13% more productive than unhappy and dissatisfied employees. Where would you prefer to work? What is Employee Satisfaction?

Metrics 52

Metrics Culture Demo Healthcare 52

ClearAction

OCTOBER 1, 2018

The Future of Customer Experience Calls Urgently for a Significant Shift Lynn Hunsaker. The future of customer experience (CX) is sure to be influenced by artificial intelligence, digitalization, the sharing economy, generational preferences, cross-pollinated expectations and much more. Here’s why: CXM Status Quo. ” 5.

Customer Experience 63

Customer Experience 2017 ROI 2018 63

Ascribe

OCTOBER 13, 2022

There is a huge amount of literature, and many great software attempts to achieve this goal. The bottom line is that we are a long way off from having computers truly understand real-world human language. Simple tokenizers simply take successive “word” characters and throw away everything else. He did a super job.

Demo 52

Demo Insights Culture Presentation 52

SurveySparrow

AUGUST 23, 2020

There are a lot of things that need to come into place for you to be successful with your online presence. The visitors on your website will tell you the kind of effect that most of your campaigns has on your potential customers. 2 Qualified leads per month. Businesses need to spruce up their online presence to be seen.

Metrics 59

Metrics 2020 Marketing Net Promoter Score 59

Grade.us

JANUARY 12, 2021

These are four and five-star reviews from happy or satisfied customers. These are one, two or three-star reviews from unhappy or dissatisfied customers. The Yelp business listing is a powerful yet controversial entity in the local search and review management space. Ask any business owner how they feel about Yelp. Delivered 2.2

Advertising 35

Advertising Social Media Events Connections 35