Lithium

JUNE 4, 2024

Some blog areas are limited to Khoros customers only. Learn more about the changes coming and share your thoughts! Khoros Academy: General Availability We are excited to announce that Khoros Academy is officially generally available to all customers! Learn about what it takes to ascend to Titan status Twitter / X v.1

2024 52

2024 Webinar Roadmap Events 52

Lithium

MAY 2, 2023

Be on the lookout in your email for your opportunity to learn more about & help guide our upcoming additions to the Khoros line of products. Some blog areas are limited to Khoros customers only. From April 17th to June 9th , you can share your stories and success with Khoros in Atlas, our community for all things Khoros.

2023 52

2023 Webinar Entertainment Social Media 52

ViiBE Blog

JULY 30, 2021

ViiBE Blog. Share on whatsapp. Share on whatsapp. As the name itself suggests, an inbound contact center takes care of receiving all incoming contact inquiries from both individual and business customers. Pinpointing the most successful communication channels is key to saving time and effort that we all value highly.

Contact Center 52

Contact Center 2021 Transportation Call Center 52

Kustomer

FEBRUARY 29, 2024

Overall, Gorgias checks off all the boxes when it comes to an e-commerce help desk software. Here are some aspects users appreciate about Gorgias: Built specifically for Shopify – Gorgias serves as a Shopify help desk at its core. I used to request fixes but have given up because they clearly don’t care at all.

E Commerce 52

E Commerce 2024 E-support Feedback 52

Oracle

DECEMBER 14, 2020

We’re back with the next installment of Markies Monday, a weekly blog series designed to help you learn more about the 2020 Oracle Markie Awards and its categories, finalists, and winners. This resulted in over 81% of all inbound customer conversations being conducted via messaging. The airline saw: 3.6x

Innovation 52

Innovation Airlines Contact Center Omnichannel 52

SurveySparrow

OCTOBER 18, 2022

In this blog post, we will explore 10 Zoho Desk alternatives that have similar or better features. . Salesforce Service Cloud. API and webhooks : Integrate SurveySparrow with your business apps and create webhooks to trigger actions. . Contact us to learn more about our paid plans. Salesforce Service Cloud .

Customer Service 52

Customer Service Multi-Channel Social Media Omnichannel 52

ProProfs Chat

OCTOBER 25, 2021

All you need to do is customize the survey templates based on your business requirements. In this blog, we will understand the growing importance of collecting customer feedback, discuss some must-have features, and explore over 40+ customer feedback software. Are you looking forward to a new product feature? . Customization .

Feedback 98

Feedback 2022 Net Promoter Score Social Media 98