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Benefits of Chatbots in Healthcare: 9 Use Cases of Healthcare Chatbots (2022)

Inbenta

There’s no denying it: the healthcare industry is experiencing rapid changes and advancements in technology every year. Artificial intelligence (AI), Neuro-Symbolic AI , and Natural Language Processing (NLP) are just a few of the many innovations making their way into hospital systems, research labs, and doctor practices.

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Revolutionizing CX Management with Customer Experience Analytics

Lumoa

Enter Natural Language Processing (NLP). NLP has made feedback analytics way more accessible. As the volume of data companies collect grows and as artificial intelligence (AI) gets better, analytics is set to become a key differentiator for customer experience management. Think about it.

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Automated Medical Answering Services

Call Experts

Automated medical answering services play a vital role in today’s healthcare landscape. Health Works Collective explains that automated medical answering services are the way of the future, streamlining patient access to healthcare. Continue reading below to learn more.

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4 Ways Customer Self Service Prepares Your Business for the New Normal

Bold360

Let’s look at a few of the most commonly deployed CSS tools: Conversational AI chatbots: Modern chatbots interact with customers in conversational ways, understanding their questions and offering the right responses or content resources in natural language (the underlying technology is called Natural Language Processing or “NLP” ).

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AI Customer Service: Today’s Most Transformative Technologies

TechSee

Artificial intelligence (AI) – the science that deals with the creation of human-like learning and reasoning capabilities – has been catapulted into the spotlight in recent years. It seems like every company in every industry wants to harness the power of AI to enhance operations and positively impact the lives of their customers.

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Nowhere to Go But Up: Bold AI Predictions for 2022

Uniphore

A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore. We’ve seen big tech like Apple, Amazon and Microsoft enter the healthcare market , even becoming worthy competitors to major healthcare players. Ah, 2022, a new year. Not so fast. However, in artificial intelligence (AI), the feeling is anything but cautious.

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Dr. Bot Will See You Now – Why Healthcare is Starting to Look at Conversational Interfaces

West Monroe

We’ll discuss some of the challenges and shortcomings in this blog. This technology is rapidly maturing, and the business use cases are still being tested. However, overall, we are seeing lots of excitement and initial success with conversational interfaces. The Way of the Future. How do I Use it?