Russel Lolacher

DECEMBER 20, 2021

— Darren Anderson (@DarrenCAnderson) November 22, 2021. — jessica ruth (she/her) (@allen_jessica) November 18, 2021. In November of 2021, the province of British Columbia was hit with an unbelievable amount of rainfall that washed away highways, homes and land. this work is important!

Customer Care 98

Customer Care Transportation Social Media Government 98

Daniel Group

APRIL 12, 2022

My last blog , Three Tips to Fire Up Your Customers to be Your Best Sales Force!, ” So I will address it in this blog and provide an essential suggestion on how you can measure the impact of referrals on your business. What Do We Know? Top 3 Customer Experience Building Blocks to Grow Your Business!

Customer Experience 103

Customer Experience Banking Reference B2B 103

Stella Connect

NOVEMBER 2, 2021

It’ll be off to the races as customers flock to your business with money ready to be spent throughout the holiday season, but with this all-out blitz of consumer spending also comes the inevitable: angry customers. Everything you’ve done so far this year has prepared the customer service team for what’s on the horizon.

Contact Center 88

Contact Center Average Handle Time Interaction Brands 88

Russel Lolacher

DECEMBER 20, 2021

— Darren Anderson (@DarrenCAnderson) November 22, 2021. — jessica ruth (she/her) (@allen_jessica) November 18, 2021. In November of 2021, the province of British Columbia was hit with an unbelievable amount of rainfall that washed away highways, homes and land. this work is important!

Customer Care 59

Customer Care Transportation Social Media Government 59

BirdEye

OCTOBER 19, 2022

This blog will tell you everything you need to know about Google My Business websites – what they are, the benefits of using one, how to get started, and more. Important note: Google My Business changed its name to Google Business Profile in late November 2021 and will retire the name sometime in 2022.

Information 98

Information Hotels Blog Social Media 98

Stella Connect

FEBRUARY 15, 2022

The real question is: Why do call centers have high turnover and what can leaders do about it? Lack of transparency when it comes to performance reviews. What to Do About High Call Center Turnover: 5 Strategies That Work. It’s no secret that call centers have high turnover. A great place to start?

Call Center 52

Call Center Contact Center 2021 Demo 52

ChurnZero

OCTOBER 15, 2021

You may be familiar with this passage from Ernest Hemingway’s The Sun Also Rises, which in just three words sums up an intense effect we all feel at times. First, this sensation feels overwhelming, but then when the shock subdues, we often see that it was a long time coming. Where is Customer Success Headed in 2022? Bill asked.

2022 97

2022 Customer Success Metrics Customers 97