Connections Customer Relationships Healthcare Multi-Channel 
BirdEye
FEBRUARY 13, 2024
A recent Birdeye study highlights that almost half of consumers search for healthcare providers online, revealing a crucial opportunity. As more healthcare seekers go online first, chiropractors need to get their digital marketing strategy right. Many patients tend to stick with healthcare providers they know and trust.
PeopleMetrics
JANUARY 19, 2018
Every change, every action, every improvement your company makes should have the end goal of solving a customer problem. So how does this apply to the healthcare and pharmaceutical industries? The pharmaceutical industry serves a customer base made up of people with one common, pressing concern - the patient. In The Beginning.
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Optimove
MARCH 29, 2022
On the official PR we say how “the acquisition furthers Optimove’s efforts to expand the native messaging capabilities of its Customer Relationship Management (CRM) Marketing platform, which empowers brands to connect with existing customers and deliver personalized multichannel journeys, at scale.”.
Lumoa
AUGUST 23, 2021
What we’ve learned about CX during COVID-19 can be summarized as follows: The ability to build—and maintain—connection is even more of a hot commodity, so it’s more important than ever for your teams to be empathetic and transparent. How to elevate Customer Experience post-covid In a recent survey by Bain and Co. What does that mean?
Retently
MARCH 26, 2024
By taking a thoughtful and thorough approach to the selection process, you’re setting the ground for richer insights, better decisions, and a more connected relationship with your customers and employees. Why Look Beyond Qualtrics? Retently has a user-friendly approach, offering a 7-day free trial.
Kustomer
NOVEMBER 7, 2023
But don’t get lost in the allure of their mighty brand name and powerful corporate marketing, because the Zendesk customer disappointment is real. Zendesk’s resources and willingness to prioritize customer relationships has come under fire since it was acquired for $10B in a private equity deal.
BirdEye
DECEMBER 5, 2023
When you treat your customers as individuals, it really strengthens their trust and loyalty to your brand. In industries like healthcare, where trust is everything, a well-managed customer relationship significantly impacts business performance. Here are the benefits that make all the difference: 1.
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