Overcoming the Great Resignation with Lessons Learned from CX Best Practices
CSM Magazine
DECEMBER 10, 2021
As a CX consultant with decades of experience in contact center solutions, Avtex has a unique viewpoint to the changing landscape of both CX and EX best practices. The key here is the seamless orchestration between each one of these channels that makes true omnichannel engagement possible. About the Author.
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