How to Calculate Customer Effort Score to Grow Your Business
ProProfs Chat
FEBRUARY 19, 2021
Whether it is about providing multiple details before buying a product or waiting on hold for long to speak to an agent, excessive effort on part of the customer can be a deal-breaker. On the contrary, an engaging and seamless experience enhances your brand image and gives your customers the confidence to continue with your brand.
Let's personalize your content